topic Re: TT 2019 crashes constantly after recent update Windows7 in Get your taxes done using TurboTax

TT 2019 crashes constantly after recent update Windows7

zmah — Sat, 16 May 2020 17:54:36 GMT

I just updated my turbotax 2019 and now it crashed during data entry randomly
at the user information screen. I skipped the area of the crash and started to enter my federal infomation
and it crashes again.. Ive uninstalled / reinstalled.. rebooted no luck

Just keeps crashing , it was fine before the update

Re: TT 2019 crashes constantly after recent update Windows7

reel8833 — Sat, 16 May 2020 18:11:38 GMT

something to try. no guarantee. uninstall. reboot. disable antivirus and firewall. reinstall using the option to run as administrator. enter the activation code. (hopefully you have not used it 5 times because this can block the installation) re-enable AV and firewall. If not you'll need to contact TT technical support.