topic Re: Need to extend auto debit in Get your taxes done using TurboTax

Need to extend auto debit

Bigperm — Wed, 01 Apr 2020 01:14:59 GMT

Re: Need to extend auto debit

mesquitebean — Wed, 01 Apr 2020 09:13:42 GMT

Please provide more context. Auto debit for what reason? That can be interpreted a couple of different ways. Please clarify.

Is it this??

Did you choose to pay your TurboTax fees out of your Federal refund? And if so, has your Federal refund been delayed an unusually long time (or reduced) at the IRS? And has TurboTax been emailing you bills asking you to pay the fees, or else they will debit your bank account?

Re: Need to extend auto debit

mesquitebean — Wed, 01 Apr 2020 09:15:06 GMT

@ Bigperm

In the interest of time, if what I described above is your situation (i.e., if you chose to pay fees out of your Federal refund, and now TurboTax is emailing you a bill for fee payment because of a delay or reduction in your refund), you should phone TurboTax Support ASAP and ask for a deferment before they start the auto debit process. They start that auto debit process 2-3 days ahead of time. They say once they start it, they can't stop it. TurboTax Support is open tonight until 9 PM Pacific (12 Midnight Eastern.)

If that's your situation, and you have received an emailed bill from TurboTax, there may be a phone number to use to contact them. Otherwise, here's another way to reach them:

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: Need to extend auto debit

mesquitebean — Wed, 01 Apr 2020 09:12:25 GMT

@Bigperm

Or if the above is not your situation, by "extend auto debit" are you referring to a scheduled debit date for payment of Federal taxes due that you set up with the IRS when filing your return?

If so, we can give you some information on cancelling a debit payment to the IRS and tell you some options to pay later.

As you can see, without context your question can be interpreted in two entirely different ways.

Re: Need to extend auto debit

Carter2323 — Wed, 01 Apr 2020 15:32:06 GMT

Auto debit is on 4/3/2020 need to extend due to hardship

Re: Need to extend auto debit

MichelleLO — Wed, 01 Apr 2020 21:01:29 GMT

You will need to call TurboTax Customer Support to see if there is still time to extend it, please click on the link Contact Us and follow the steps.

Re: Need to extend auto debit

Matthewh03 — Thu, 02 Apr 2020 12:52:32 GMT

I received an email they are going to take a fee out of my account but I'm not working and I dont have to money in my account. The email went to a spam box so I didnt even know until yesterday.

Re: Need to extend auto debit

karterkoltin — Thu, 02 Apr 2020 15:00:25 GMT

Due to the current circumstances I will not have enough money in my account to cover the amount owed. I need to schedule a different pay date.

Re: Need to extend auto debit

DoninGA — Thu, 02 Apr 2020 15:03:26 GMT

@karterkoltin wrote:

Due to the current circumstances I will not have enough money in my account to cover the amount owed. I need to schedule a different pay date.

Call the phone number on the email you received from TurboTax to make payment arrangements.

Re: Need to extend auto debit

TC04 — Thu, 02 Apr 2020 16:14:08 GMT

The same thing happened to me and I called the 800# and was told there was nothing they can do about it since it’s already in que.

Re: Need to extend auto debit

Nana53 — Thu, 02 Apr 2020 18:05:49 GMT

Yes my refund has been delayed and now with the virus it’s delayed even longer

Re: Need to extend auto debit

Matthewh03 — Thu, 02 Apr 2020 18:10:28 GMT

I was told the same thing. All of this is ridiculous. Turbo tax never said I needed the form that held my taxes up in the first place. Now when I really need it you cant even find out about it. To stressful

Re: Need to extend auto debit

amandaebrazelton — Thu, 02 Apr 2020 18:39:57 GMT

I need to extend auto-debit for my account... I don’t have the funds to pay this right now. Is there a pmt plan

Re: Need to extend auto debit

mesquitebean — Thu, 02 Apr 2020 23:28:18 GMT

@amandaebrazelton wrote:
I need to extend auto-debit for my account... I don’t have the funds to pay this right now. Is there a pmt plan

You can phone Customer Support ASAP and ask for a deferment. However, it depends on what debit date they have given you. They start that debit process 2-3 days ahead of time. So if they have already started it, they say they can't stop it. So phone them ASAP to find out the status and see if they can give you a deferment.

If there's a phone number in your emailed bill, try that first. Or here's another way to reach Customer Support if needed:

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: Need to extend auto debit

vansanford4848 — Fri, 03 Apr 2020 20:22:46 GMT

Hello I was wondering if there was a way to extend the debit date from the 10th to the 23rd of this month. I lost my part time job and my full time job hours and pay both have been cut due to this covid 19.

Re: Need to extend auto debit

btw31977 — Sun, 05 Apr 2020 02:27:28 GMT

Dear Sir:

I received an email from your office for an Auto Debit on April 10, 2020. My income taxes is still been processed. I have not received any refund from the Federal or State Taxes.

Also, due to the virus pandemic I am not working.

I need to extend the auto debit to a later date.

Thank You.

Booker T. Williams

Re: Need to extend auto debit

Khinney — Tue, 07 Apr 2020 02:01:04 GMT

I need to extend

Re: Need to extend auto debit

KrisD15 — Tue, 07 Apr 2020 02:10:21 GMT

If you’ve already filed your federal taxes with TurboTax

You can’t change your payment date in TurboTax after your return has been accepted but you can cancel it and make other payment arrangements with the IRS.

Federal tax direct debit payments can be canceled up to 2 business days prior to the debit date. To cancel, call the U.S. Treasury Financial Agent at 888-353-4537.

Then, to schedule a new payment, go to the IRS Direct Pay site.

Please be aware that due to IRS office closures and limited staffing, they have temporarily suspended phone services.

I also suggest you try creating an IRS online account by using the link below:

IRS Online Account

Re: Need to extend auto debit

Livee2013 — Mon, 27 Apr 2020 21:43:54 GMT

Yes I agreed to pay out of my refund but I didn't receive my refund due to the fact I owed the IRS. I don't have the funds at the moment so I need to make payment arrangements until I get this paid.

Re: Need to extend auto debit

DoninGA — Mon, 27 Apr 2020 21:47:29 GMT

@Livee2013 wrote:

Yes I agreed to pay out of my refund but I didn't receive my refund due to the fact I owed the IRS. I don't have the funds at the moment so I need to make payment arrangements until I get this paid.

See this TurboTax support FAQ for assistance - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/01/26102