topic I am not able to e-file in Get your taxes done using TurboTax

I am not able to e-file

anvithakatragadda — Sun, 03 May 2020 12:56:02 GMT

Hi,

When I am trying file my tax through e-file I am getting the following error. Please let me what can I do to e-file my taxes through turbo. Looking forward for a solution.

Your transmission didn't go through

We could not e-file your return for the following reason:

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

Thank you,

Anvitha

Re: I am not able to e-file

fanfare — Sun, 03 May 2020 17:10:20 GMT

"Please let me what can I do"

do what the message says.

Log out.

Try again tomorrow.

Re: I am not able to e-file

anvithakatragadda — Sat, 09 May 2020 17:07:15 GMT

Thanks for replying, l tried logging in after 24 hrs but I still get the same error

Re: I am not able to e-file

SteamTrain — Sat, 09 May 2020 17:20:45 GMT

@anvithakatragadda

This FAQ is probably close to what you are experiencing....probably your phone number:

https://ttlc.intuit.com/community/bugs-and-error-messages/help/why-am-i-getting-601errv-5-custhdr-17-invalid-sms-number-contains-invalid-digits-when-trying-to/01/27035

__________________________________________

And here's a long discussion about the same issue...maybe one of the followup posts will show something that helps...several of these posts have people who said that "something" in one of the comments helped.:

https://ttlc.intuit.com/community/taxes/discussion/error-in-transmission-invalid-sms-number-must-be-between-10-and-10-digits/01/1524696