topic 2019 Taxes in Get your taxes done using TurboTax

2019 Taxes

EmiyCJackson — Mon, 27 Apr 2020 14:45:44 GMT

I used Turbo Tax to prepare my 2019 taxes. I meant to have my Tax Return filed by you with email. However, I inadvertently clicked on the "mail".

How do I get back into my 2019 Turbo Tax form to select email?

Thank you,

Emily C. Jackson (by caretaker, Kay Chuch)

Re: 2019 Taxes

MinhT1 — Mon, 27 Apr 2020 14:59:43 GMT

Please follow the instructions in this TurboTax Help topic on How do I change from mail to e-file in TurboTax Online?

Please follow the instructions in this TurboTax Help topic on How do I change from mail to e-file in the TurboTax CD/Download software?

Re: 2019 Taxes

Jbspencer22 — Thu, 30 Apr 2020 14:01:08 GMT

My state keep getting rejected

Re: 2019 Taxes

CatinaT1 — Thu, 30 Apr 2020 14:08:14 GMT

Generally this means that something on your return doesn't match what the IRS has in their database.

Here's how you can fix it:

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection.

Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return.

Additional reject instruction here.