topic E=filing problems in Get your taxes done using TurboTax

E=filing problems

rayC3 — Thu, 23 Apr 2020 16:22:26 GMT

I have downloaded all updates, but zi still cannot e-file. When I get to the end to transmit the returns an error message appears and says to check for updates. But there are not updates to download.

What is going on?

Re: E=filing problems

VolvoGirl — Thu, 23 Apr 2020 16:24:36 GMT

Is it this? State looping

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-updating-but-won-t-allow-you-to-install-your-state/01/1127787

Re: E=filing problems

rayC3 — Thu, 23 Apr 2020 16:40:25 GMT

This did not work...It appears that neither Fed or state returns were e-filed.

Re: E=filing problems

VolvoGirl — Thu, 23 Apr 2020 16:48:40 GMT

Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632