topic Re: why do i get charged to e-file? in Get your taxes done using TurboTax

why do i get charged to e-file?

geo9 — Sat, 29 Feb 2020 04:16:28 GMT

Why does it say i can e-file for free but it says i can pay by credit card or i can pay with my refund? I already paid for the software.

Re: why do i get charged to e-file?

SForrestLO — Sat, 29 Feb 2020 19:27:25 GMT

Are you using CD/Download? If so, if you are filing a state return there is a fee to e-file.

TurboTax CD/Download

Free Federal E-file Included — Free e-file of your federal tax return is included with your purchase of TurboTax CD/Download.
E-file Multiple Returns — Prepare and e-file up to five (5) federal tax returns at no additional cost. (This is the maximum returns limit set by the IRS.)
E-file State Return(s) — E-file your state return(s) for only $24.99$19.99 per state return.** You may e-file up to three (3) state returns per federal tax return.
or Print and Mail Your Return(s) — Print as many copies of your federal and state returns as you need for free when you purchase TurboTax CD/Download.

https://turbotax.intuit.com/modals/efile-desktop/

Re: why do i get charged to e-file?

lavila12345 — Sat, 28 Mar 2020 16:49:51 GMT

Seems to me I've already e-filed over 5 fed returns w/o an additional charge. Is that possible?

Re: why do i get charged to e-file?

VolvoGirl — Sat, 28 Mar 2020 16:52:54 GMT

Yes if you didn't do a state return.

Re: why do i get charged to e-file?

lavila12345 — Sun, 29 Mar 2020 17:55:38 GMT

Thanks!

Re: why do i get charged to e-file?

No_Names_Please — Sun, 29 Mar 2020 21:35:16 GMT

When completing my State e-file, the fee shown is $19.99 + state sales tax. I am then taken to the Intuit website where I log in, when I go to pay by credit card, the e-file fee is $24.99 + state sales tax. Why am I to be charge more then originally stated in the software I purchased?

Re: why do i get charged to e-file?

VolvoGirl — Sun, 29 Mar 2020 21:40:20 GMT

There was a price increase on March 1 (every year). The early prices expired. Have you updated your program? It should have shown the 24.99 on the first screen.

Re: why do i get charged to e-file?

MayaD — Sun, 29 Mar 2020 21:40:46 GMT

The fee to e-file the state return went up from $19.99 to $24.99 on 03/01/2020.

Re: why do i get charged to e-file?

DoninGA — Sun, 29 Mar 2020 21:42:30 GMT

@No_Names_Please wrote:

When completing my State e-file, the fee shown is $19.99 + state sales tax. I am then taken to the Intuit website where I log in, when I go to pay by credit card, the e-file fee is $24.99 + state sales tax. Why am I to be charge more then originally stated in the software I purchased?

You have not updated your software. There was a price change effective on March 1. The state e-file charge is currently $24.99. You can avoid this charge by printing and mailing the state tax return.

Click on Online at the top of the desktop program screen. Click on Check for Updates.

Re: why do i get charged to e-file?

No_Names_Please — Thu, 16 Apr 2020 03:16:16 GMT

Thanks for the clarification regarding price increase. Also, I have updated my software multiple times (it asks me each time I open TurboTax Deluxe) . In fact I just updated today before responding to this post and the price on the "file return" for state still has $19.99