topic Re: How to chat live in Get your taxes done using TurboTax

How to chat live

rbruzan — Wed, 11 Mar 2020 20:31:16 GMT

Re: How to chat live

DoninGA — Wed, 11 Mar 2020 20:34:12 GMT

How to connect with your Tax Expert when using the Live editions - https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/01/27282

Re: How to chat live

Kelsylee2020 — Wed, 15 Apr 2020 02:24:42 GMT

Please answer i have filed through turbo Tax many years same bank account on file i meet the criteria for stimulus but have not received payment yet. What is the delay and how are they determining paying people each day i feel mine should have went out seeing how i follow all the steps???

Re: How to chat live

DoninGA — Wed, 15 Apr 2020 02:33:24 GMT

@Kelsylee2020 wrote:

Please answer i have filed through turbo Tax many years same bank account on file i meet the criteria for stimulus but have not received payment yet. What is the delay and how are they determining paying people each day i feel mine should have went out seeing how i follow all the steps???

The IRS pays the stimulus on the schedule set by the US Treasury Department.

https://www.irs.gov/coronavirus/economic-impact-payments

To help everyone check on the status of their payments, the IRS is building a second new tool expected to be available for use by April 17. Get My Payment will provide people with the status of their payment, including the date their payment is scheduled to be deposited into their bank account or mailed to them.

An additional feature on Get My Payment will allow eligible people a chance to provide their bank account information so they can receive their payment more quickly rather than waiting for a paper check. This feature will be unavailable if the Economic Impact Payment has already been scheduled for delivery.

Re: How to chat live

KrisD15 — Wed, 15 Apr 2020 02:39:01 GMT

We try to give reliable information. The IRS does not tell us everything and I'm sure even some IRS employees are not aware of the details.

If the IRS has your banking information, all you can do is wait and see.

However, the IRS is launching “Get My Payment” where you can track your stimulus payment as well as update banking information if your payment has not yet been issued.

It is slated to be active April 17th.

Get My Payment