topic If you can't transfer info like the last few years I will use a different service. why won't it accept the return in my computer from last year ? in Get your taxes done using TurboTax

If you can't transfer info like the last few years I will use a different service. why won't it accept the return in my computer from last year ?

turbodan51 — Sat, 04 Apr 2020 02:21:16 GMT

Re: If you can't transfer info like the last few years I will use a different service. why won't it accept the return in my computer from last year ?

mesquitebean — Sat, 04 Apr 2020 02:31:59 GMT

Please clarify some things. How did you prepare the 2018 return last year--in Online TurboTax or the desktop software (CD/download)?

How are you preparing the 2019 return--in Online TurboTax or the desktop software?

We can tell you more about transferring from 2018 once all that is clear.

Re: If you can't transfer info like the last few years I will use a different service. why won't it accept the return in my computer from last year ?

ewober — Mon, 06 Mar 2023 20:05:24 GMT

Downloaded 2021 and 2022. 2021 is ion my desktop but requires password that I don’t remember. The forgot password link asks a security question I believe I answered correctly but it says invalid and doesn’t offer another question

when I try signing in with email, ssn, and dob I get a calendar screen not the number keypad so can’t enter my dob

help!

Re: If you can't transfer info like the last few years I will use a different service. why won't ...

CarissaM — Mon, 06 Mar 2023 20:49:16 GMT

Please follow the instructions here to contact us by phone. We can verify your account to reset the password on the account. @ewober