topic Re: Refund Status in Get your taxes done using TurboTax

Refund Status

brandenes — Tue, 31 Mar 2020 22:07:52 GMT

My refund is still pending. I was informed that the IRS was missing my 1095-A form, which explained the hold up. I uploaded the document here. Is there anything else I need to do?

Re: Refund Status

KathrynG3 — Tue, 31 Mar 2020 22:33:28 GMT

Yes, submit the letter, if you received the notice, Form 8962 and page 2 of Form 1040 to the IRS.

You can reply to the notice and not have to amend. You need to print out Form 8962 and submit it with page 2 of your Form 1040.

See this article for how to do this in TurboTax: The IRS is requesting Form 8962 for 2019

@brandenes

Re: Refund Status

LuvinMom — Wed, 01 Apr 2020 18:43:02 GMT

Why is my return being rejected?

Re: Refund Status

LuvinMom — Wed, 01 Apr 2020 18:44:17 GMT

I do not know what my agi was for 2018. May I gwt your help with that?

Re: Refund Status

DoninGA — Wed, 01 Apr 2020 18:45:17 GMT

@LuvinMom wrote:

I do not know what my agi was for 2018. May I gwt your help with that?

The 2018 AGI is on the 2018 Federal tax return you filed Form 1040 Line 7

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Re: Refund Status

puapikake — Wed, 01 Apr 2020 23:03:07 GMT

Aloha Kathy

I'm inquiring on my tax filing that if I did a Esign direct deposit, and if I didn't can I still do it?

Re: Refund Status

VolvoGirl — Wed, 01 Apr 2020 23:08:34 GMT

@puapikake Did you efile? Was it Accepted?

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

You can check your efile status here

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?

If it says Ready to Mail or Printed you can try to switch to efile.