topic I use the Turbo tax primer. It goes well with doing the Federal tax return. But, it fails going to the state tax return. Do anyone has the same bug happening? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-use-the-turbo-tax-primer-it-goes-well-with-doing-the-federal-tax-return-but-it-fails-going-to-the/01/1379792#M500259 Mon, 30 Mar 2020 02:05:55 GMT gjianmin2017 2020-03-30T02:05:55Z I use the Turbo tax primer. It goes well with doing the Federal tax return. But, it fails going to the state tax return. Do anyone has the same bug happening? https://ttlc.intuit.com/community/taxes/discussion/i-use-the-turbo-tax-primer-it-goes-well-with-doing-the-federal-tax-return-but-it-fails-going-to-the/01/1379792#M500259 Mon, 30 Mar 2020 02:05:55 GMT https://ttlc.intuit.com/community/taxes/discussion/i-use-the-turbo-tax-primer-it-goes-well-with-doing-the-federal-tax-return-but-it-fails-going-to-the/01/1379792#M500259 gjianmin2017 2020-03-30T02:05:55Z Re: I use the Turbo tax primer. It goes well with doing the Federal tax return. But, it fails goi... https://ttlc.intuit.com/community/taxes/discussion/re-i-use-the-turbo-tax-primer-it-goes-well-with-doing-the-federal-tax-return-but-it-fails-goi/01/1379872#M500290 <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">If you are not able to go on to your state return, please try logging out, clearing cookies on your browser or try a different browser, and log back in.</SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Here is a link that will help you to clear cookies on your browser:&nbsp;&nbsp;<A href="https://www.lifewire.com/how-to-delete-cookies-2617981" target="_blank">Clearing Cookies on my Browser</A></SPAN></SPAN></P> Mon, 30 Mar 2020 02:34:40 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-use-the-turbo-tax-primer-it-goes-well-with-doing-the-federal-tax-return-but-it-fails-goi/01/1379872#M500290 KarenM90 2020-03-30T02:34:40Z Re: I use the Turbo tax primer. It goes well with doing the Federal tax return. But, it fails goi... https://ttlc.intuit.com/community/taxes/discussion/re-i-use-the-turbo-tax-primer-it-goes-well-with-doing-the-federal-tax-return-but-it-fails-goi/01/1391629#M505115 <P>Hi</P><P>No, it is not solved.&nbsp; Could any body contact me?&nbsp;</P><P><STRONG>It is a bug! Could you ask your IT help me?&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>Regards</STRONG></P><P><STRONG>Jianmin</STRONG></P> Wed, 01 Apr 2020 16:24:34 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-use-the-turbo-tax-primer-it-goes-well-with-doing-the-federal-tax-return-but-it-fails-goi/01/1391629#M505115 gjianmin2017 2020-04-01T16:24:34Z Re: I use the Turbo tax primer. It goes well with doing the Federal tax return. But, it fails goi... https://ttlc.intuit.com/community/taxes/discussion/re-i-use-the-turbo-tax-primer-it-goes-well-with-doing-the-federal-tax-return-but-it-fails-goi/01/1392261#M505367 <P>Please use the link below to contact TurboTax support.</P> <P>&nbsp;</P> <P><A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank">Click here for contact information.</A></P> Wed, 01 Apr 2020 18:15:15 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-use-the-turbo-tax-primer-it-goes-well-with-doing-the-federal-tax-return-but-it-fails-goi/01/1392261#M505367 JulieS 2020-04-01T18:15:15Z