topic I already purchased turbo tax. why am i being charged again? in Get your taxes done using TurboTax

I already purchased turbo tax. why am i being charged again?

bluehousewhitetr — Sun, 29 Mar 2020 17:41:11 GMT

Re: I already purchased turbo tax. why am i being charged again?

MayaD — Sun, 29 Mar 2020 18:01:11 GMT

If you purchased the TurboTax software edition, it includes one Free state program Download in the purchase price but you still have to pay to e-file the state return.

Re: I already purchased turbo tax. why am i being charged again?

VolvoGirl — Sun, 29 Mar 2020 18:05:00 GMT

What did you pay for? It shows you are in the Online version. Did you buy the Desktop CD/Download program? Or if you paid for Online you might have upgraded to a higher version or added a state or service. I see you are posting from the Live expert help feature. If you added LIVE it has a higher cost.

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051