topic efiling fees in Get your taxes done using TurboTax

efiling fees

zggore2000 — Thu, 26 Mar 2020 22:49:39 GMT

My parent's 2019 taxes covered two states. I did their taxes using Turbo Tax. I submitted all 3 (1 fed and 2 states) as efiles at the same time, paying the additional $24.99 per state to do so. The Fed return was rejected for bad AGI from last year. The AGI is correct. I have the form from last year, plus TT automatically entered it from last year. The AGI is fine but the feds don't like it. I tried tweaking the answers and numbers several times and the fed still doesn't like it - so I am going to mail it. The states won't take the efile because the fed was rejected, so I'll have to mail those in as well. Which means, the $49.98 I spent on efiling them is no good. I would like that refunded. The answers I found here regarding that give only a few examples were refunds of the efiling fees to states are returned. THis isn't one of them. If this is truly not allowed by Turbo Tax, you should put a warning in the software dialog to advise people to hold off efiling the states until the Fed is accepted. This is VERY Deceiving!!

Re: efiling fees

BrandiLO — Fri, 27 Mar 2020 00:20:30 GMT

This situation will be best handled by contacting customer care. Please click click here for instructions.

Re: efiling fees

finka8280 — Fri, 19 Feb 2021 20:51:49 GMT

This same exact problem has just happened to me - How do I get my e-file fee refunded?

Re: efiling fees

DoninGA — Fri, 19 Feb 2021 20:54:25 GMT

@finka8280 wrote:

This same exact problem has just happened to me - How do I get my e-file fee refunded?

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