topic Turbotax Software is locked in a loop of update install and fail and can't open the program. How do I get past that? in Get your taxes done using TurboTax

Turbotax Software is locked in a loop of update install and fail and can't open the program. How do I get past that?

michmht — Thu, 26 Mar 2020 12:41:42 GMT

Re: Turbotax Software is locked in a loop of update install and fail and can't open the program. ...

Irene2805 — Thu, 26 Mar 2020 13:07:09 GMT

Please see this TurboTax Help article for assistance: Troubleshoot installation and running TurboTax for Windows Pay special attention to the "running as Administrator section.

If you are still having trouble, you can call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:

Click on this link: https://support.turbotax.intuit.com/contact/
Select your TurboTax platform.
Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
Click Submit.
On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

Re: Turbotax Software is locked in a loop of update install and fail and can't open the program. ...

Ronald Lengyel — Fri, 26 Feb 2021 18:04:37 GMT

The program did not install

Re: Turbotax Software is locked in a loop of update install and fail and can't open the program. ...

Anonymous — Sat, 27 Feb 2021 17:38:11 GMT

If the troubleshooting steps posted by Irene2805 doesn't resolve your issue, please Contact us!