topic I chose the federal free option every time I was promoted to. Now I can't file without paying. Is this a scam to get more revenue before the stimulus? in Get your taxes done using TurboTax

I chose the federal free option every time I was promoted to. Now I can't file without paying. Is this a scam to get more revenue before the stimulus?

jdheck88 — Thu, 26 Mar 2020 01:30:10 GMT

Re: I chose the federal free option every time I was promoted to. Now I can't file without paying. Is this a scam to get more revenue before the stimulus?

VolvoGirl — Thu, 26 Mar 2020 01:31:45 GMT

And then you also upgraded to the LIVE expert help feature for higher cost. How to remove Turbo Tax Live. There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

Then to go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

But in the regular Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Re: I chose the federal free option every time I was promoted to. Now I can't file without paying. Is this a scam to get more revenue before the stimulus?

xmasbaby0 — Thu, 26 Mar 2020 01:34:38 GMT

Hmmm....you are posting from online Live Deluxe which provides live help from a CPA, so somehow you missed the screens telling you that you were upgrading. You can eliminate the Live service if you did not use it.

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

Or do you want to start over in a different version? You might qualify for free filing--depending on your income and the complexity of your return.

WHY DO I HAVE TO PAY? I WANT THE FREE EDITION

The information that you can enter in Free Edition is pretty limited now. Thanks to the new tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's. Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition. Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.

https://www.irs.gov/forms-pubs/about-form-1040

If you qualify to use it, there is another full-featured free version of the software:

Try Free File:

You qualify if your income was $36,000 or less, or $69,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

If you switch to Free File you must create a new account and new user ID.

https://ttlc.intuit.com/questions/4511011-what-happened-to-the-1040a-and-1040ez

Note: If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.

Online Deluxe $60 State software $50

Or—-Use this IRS site for other ways to file for free

https://apps.irs.gov/app/freeFile/