topic Form Selection for printing error in Get your taxes done using TurboTax

Form Selection for printing error

Eldon02632 — Tue, 24 Mar 2020 23:57:00 GMT

Taxes all filled in, and went to print a preview copy, and I get an error, TT can't select any forms to print.
Taxes are complicated enough, I have to print, cannot efile. Been using TTax for 20 years, first serious error.
Sadly, I can repeat it as often as I want, over and over.

Re: Form Selection for printing error

ThomasM125 — Tue, 24 Mar 2020 22:15:25 GMT

First, you need to make sure your printer is working, by printing something else.

Next, I suggest you clear the cache on your computer as follows:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

Next, reboot your computer and load up your TurboTax and try again.

Re: Form Selection for printing error

Eldon02632 — Tue, 24 Mar 2020 23:55:35 GMT

Turned out to be a missing .NET update

.NET 4 was installed, but 3 was not. Other years TT worked fine, but not this year. Go figure.

Re: Form Selection for printing error

Dean223 — Wed, 16 Mar 2022 16:35:24 GMT

Everytime I try to print I get a Error Screen "Looks like we've run into an Error"

I have cleared all cookies etc. That did not help

other ideas???

thanks

Re: Form Selection for printing error

DaraLO — Wed, 16 Mar 2022 16:51:08 GMT

@Dean223 Here are some steps to troubleshoot printing issues: Troubleshoot printing issues in TurboTax Online. If the issue persists, please contact us via phone for further assistance.