topic Re: IP pin issues in Get your taxes done using TurboTax

IP pin issues

surf61 — Wed, 18 Mar 2020 23:36:04 GMT

Keep getting rejected on my return, error code IND-181-01, first taxpayer. I retrieved my IP pin for this year,(never got a letter), entered it, submitted and got rejected. Had my dependent retrieve his IP pin as he was issued one 2yrs ago, ( used the one issued for this year), entered that and still got rejected. Any ideas?

Re: IP pin issues

VictoriaD75 — Thu, 19 Mar 2020 00:08:00 GMT

Try these steps:

Sign in to your account and select the Fix my return button.
Select the Fix It Now button under FEDERAL Return Rejected.
On the Let's fix your returns and then refile screen, select Fix it now.
Enter your IP PIN in the field provided and select Continue.
- If you weren't able to find your IP PIN, select I can't find my IP PIN. We'll give you a phone number to call at the IRS or you can select File by Mail if you can't get a new IP PIN.
Confirm your IP PIN on the Make sure you're using your Identity Protection PIN screen is correct, and then select This is my assigned IP PIN - Continue.
Select the Continue to refile button to e-file your return again.

Instructions for IP Pin

If it is still rejecting your IP Pin, review the guidelines on the IRS website.

Get your IP PIN

Re: IP pin issues

akfalk — Tue, 02 Mar 2021 17:41:02 GMT

I am currently having an issue with our IP PIN. Turbo Tax only allows 5 digits for a pin, but the PIN is 6 digits. How do we get around this?

Re: IP pin issues

AkinaLO — Tue, 02 Mar 2021 18:09:06 GMT

Please follow the instructions below to add your IP PIN in the right place.

How do I add or remove my 6-digit IP PIN?

Re: IP pin issues

akfalk — Tue, 02 Mar 2021 18:22:12 GMT

I've only found one place to enter a PIN and it only allows 5 digits. The PIN from the IRS is 6 digits.

Re: IP pin issues

Critter-3 — Tue, 02 Mar 2021 18:23:20 GMT

How do I add or remove my 6-digit IP PIN?

Re: IP pin issues

akfalk — Tue, 02 Mar 2021 18:29:18 GMT

Sorry. I think I finally found it. Thanks!