topic Efile rejects by IRS - FDI_8615 in Get your taxes done using TurboTax

Efile rejects by IRS - FDI_8615

MLA — Wed, 18 Mar 2020 21:32:56 GMT

My child has unearned income that requires Form 8615.

His tax return consisted of importing a 1099, and letting TurboTax fill out the forms. All good!

I efiled his return, and it was rejected by the IRS with the message FDI_8615 - Line 7.

TurboTax directed me to reload the return, and follow instructions. I opened the return, and there were no instructions, aside from telling me to 'fix the calculation error', then to try to efile again. I reran TurboTax's calculation check, and it gave the return a clean bill of health, as it had previous to my first attempt to efile. I had entered no data in forms myself, nor recorded any financial information that was not directly imported on the 1099 from the broker.

This appears to be a problem with the TurboTax Forms for 8615? Possibly the worksheet (which is the source of the number in Line 7 of 8615).

Does anyone have any advice / info as to how to deal with this?

Thanks in advance.

Re: Efile rejects by IRS - FDI_8615

tomw3 — Wed, 18 Mar 2020 23:00:17 GMT

I have the exact same issue. I deleted my 8615 forms and re-accomplished the form and review and TT produced the exact same form. It seems we cannot trust the TT review that says "no errors found"! Why did I pay for this program?

Re: Efile rejects by IRS - FDI_8615

dsmccar — Wed, 18 Mar 2020 23:52:10 GMT

Same thing here. I also got in my message a note to update the 1040 product on or after March 19th and try again. I'm guessing there is some patch they are pushing out tonight. What a drag.

Re: Efile rejects by IRS - FDI_8615

Cuper28 — Thu, 19 Mar 2020 04:58:55 GMT

I received the same error message and am hoping the bug will be fixed on March 19. Otherwise, those choosing the pre-TCJA option (which is often more favorable tax-wise) may need to mail in their returns. What a drag!

See suggestion by @Anonymous here:

https://ttlc.intuit.com/community/taxes/discussion/can-t-efile-if-filing-8615-with-pre-tcja-rules/00/1290039

Re: Efile rejects by IRS - FDI_8615

fhk111 — Fri, 20 Mar 2020 13:12:52 GMT

Received update on 3/20/2020, but no change on federal and state amounts. Is it acceptable to refile?

Re: Efile rejects by IRS - FDI_8615

agsell — Fri, 20 Mar 2020 15:51:22 GMT

Same problem here! I have a calculation error, but when I click to revisit to fix the problem, it tells me to update on or after March 19th. When I click Continue, it brings me back to the error page to revisit. It's in a loop that I can't seem to fix or get out of.

Re: Efile rejects by IRS - FDI_8615

campaignjosh — Fri, 20 Mar 2020 18:37:57 GMT

I am having the same issue--two of my children's federal returns were rejected for the 8615 Line 7 error. Finding no answers on Turbotax site, I paid the extra money to get the Turbotax Live (live tax person supposed to help). The live person remoted into my computer and concluded that it was a Turbotax computation glitch and advised that I return on March 19 b/c the glitch will be fixed. So, I had to pay extra money to Turbotax to be told the error was on their end...SMH. Better yet, when I returned to fix the tax return today (March 20), the software clearly has not been fixed b/c it is coming up with the same amount for the return--the amount that the Feds rejected.

Re: Efile rejects by IRS - FDI_8615

bbchin — Fri, 20 Mar 2020 19:04:18 GMT

Same here for our son's return - Turbotax auto-updated today (20-Mar-2020). I went through the Smartcheck process without any real fixes. Was able to resubmit and e-file without any fees, but got another set of emails saying fed and state tax returns were rejected.

Re: Efile rejects by IRS - FDI_8615

TomB1 — Fri, 20 Mar 2020 19:39:44 GMT

Finally, someone connected with TurboTax that admits there is a problem. Unfortunately, it’s several other customers and not the Turbo Tax representatives. I too was rejected by the IRS with the message FDI_8615 – Line 7. Turbo Tax directed me to fix the problem but there were no instructions. I performed the calculation check and refiled Fed and State returns only to be rejected again. Spoke with a rep who wanted me to purchase a CPA consultation. I refused and she promised to transfer my call to a tax expert. After several minutes on hold, a recording came on which stated that I could purchase a CPA consultation for $70. Spent part of the last two days reading IRS publications and concluded that Turbo Tax has indeed calculated my tax on Form 8615 incorrectly. Tax code was changed 12/20/19 and IRS has to modify instructions accordingly. A draft of new 8615 instructions is available on the IRS website but it is not yet official and besides we must rely on Turbo Tax to modify their software to perform the tax calculation correctly. At least they could tell they're working on it.

IRS

Re: Efile rejects by IRS - FDI_8615

bbchin — Sun, 22 Mar 2020 16:46:47 GMT

So I actually got a live person (Dawn) to help me after requesting phone contact support. She said this is an IRS issue where the IRS haven't synchronized with Intuit on the Form 8615 yet because the 2019 year form was released so late by the IRS. She said the IRS will not have this ready on their end until 05-APR-2020. So Dawn issued me two refunds for our son's CA and AZ state returns, and she recommended I print out and send physical copies.

But I also took the time to go through the IRS instructions and double-check against what TurboTax calculated on two sheets for Form 8615:

1) Line 7 Tax Computation Worksheet - OK, this is correct in TurboTax

2) Line 7 Qualified Dividends and Capital Gain Tax Worksheet - NOT OK, this is incorrect in TurboTax (line 8 and 15 have 3 options for values to use, and TT enters a small value which is all together incorrect), so the final tax calculation ends up being favorable to the IRS because the Line 7 tax amount ended up being $20 higher.

Bottom line (update 22-MAR-2020) - learned how to edit the QDCG Worksheet from @emtrebs50 and resubmit return that has been accepted by the IRS (see other posts here). Didn't go the route of H&R Block because we also need to file 1099-Q which would require purchasing H&R Premier package which I've already purchased through TurboTax.

Re: Efile rejects by IRS - FDI_8615

hoosier — Fri, 20 Mar 2020 20:17:29 GMT

It would be nice if TT gave us this information instead of the form 8615 error telling us to upate TT and keeping us in an IRS rejection loop. My daugher is using the free online filing, so we can't update ourselves like we could if we purchased the software. Thanks so much for the update. Will try again after April 5th.

Re: Efile rejects by IRS - FDI_8615

tomw3 — Sat, 21 Mar 2020 12:59:33 GMT

My first attempt to e-file my son's return w/ TT resulted in rejection for an 8615 error. An important note: I elected NOT to use pre-TCJA rules, though I did check and uncheck the box while completing the interview. For my son's situation, using pre-JCTA rules resulted in a much higher tax burden, which is opposite to what the TT help implied. Once the return was rejected, TT provided little help, instead recommended waiting until after 3/19 to update TT and file again. There WAS a TT update posted but I learned via another thread on this forum that "Intuit has elected not to provide update release notes to the public in 2019"!!! So there is no way to know what (if any) correction to TT was made. Why no release notes Intuit?

I deleted the 8615 out of my return and re-accomplished the interview questions resulting in an identical form 8615: same tax, same refund, and "error free" response from TT program. I made sure NOT to check the 'pre-JCTA' box in case that was a source of the problem. I e-filed the return again (hoping/assuming that TT fixed whatever problem was there), resulting in another rejection.

I THEN used HR Block free online service to re-complete my son's taxes, resulting in the same return with an identical 8615. After attempting to e-file his return a third time, (wait for it...), his return was accepted by the IRS within 1 hour!

Inability to trust "error check", lack of clear instructions to correct an IRS rejection, not releasing program update notes (??), trying to charge customers CPA fees to fix a program error... why did I pay for this software?

That last solution says it all: Use HR block or another program!

Re: Efile rejects by IRS - FDI_8615

emtrebs50 — Sat, 21 Mar 2020 16:22:37 GMT

two things I did to resolve.
1) 8615 CDCG worksheet lines 8 and 15 need to be overridden with the answer, use the options for the questions to answer them.

2) 8615 L7 Worksheet (this form does get submitted to the Gov). Line 2, was pulling the wrong number from who knows were. Refer to form 8615 to override line two from either line 4 or 1 from 8615. This change is what end up making it all work.

I resubmitted and it WORKED!!!!

Re: Efile rejects by IRS - FDI_8615

emtrebs50 — Sat, 21 Mar 2020 16:23:15 GMT

two things I did to resolve.

1) 8615 CDCG worksheet lines 8 and 15 need to be overridden with the answer, use the options for the questions to answer them.

2) 8615 L7 Worksheet (this form does get submitted to the Gov). Line 2, was pulling the wrong number from who knows were. Refer to form 8615 to override line two from either line 4 or 1 from 8615.

I resubmitted and it WORKED!!!!

Re: Efile rejects by IRS - FDI_8615

campaignjosh — Sat, 21 Mar 2020 17:16:26 GMT

I ended up trying H&R Block per suggestion on this board. H&R Block produced the exact same fed tax return numbers as Turbotax for all three of my children. Nevertheless, I submitted their returns and within MINUTES they were accepted by the Feds. What sucks was having to pay AGAIN for each return b/c H&R Block forces upgrade to Deluxe plan b/c my children's unearned income somehow triggers AMT even though their AMT is zero. Go with H&R Block. Turbotax failed miserably this year. Hopefully, they refund everyone in our situation for their failure.

Re: Efile rejects by IRS - FDI_8615

bbchin — Sat, 21 Mar 2020 17:19:30 GMT

@emtrebs50

How did you override the figures? I open the 8615 QDCG form hoping fields could be editable, but can't change any values for line 8 and 15.

Re: Efile rejects by IRS - FDI_8615

emtrebs50 — Sat, 21 Mar 2020 17:53:57 GMT

Right Click on the field and you should see options , one is to override , clikc on that and you should be able to enter the amount.

Re: Efile rejects by IRS - FDI_8615

bbchin — Sat, 21 Mar 2020 20:39:10 GMT

@emtrebs50

Thank you for the details. Made the changes and resubmitted. 30 minutes later - Voila, received an acknowledgement that Federal return was accepted! Funny thing is I checked last year's 2018 return for our son and the errors for lines 8 and 15 are there as well, but this year's 8615 QDCG worksheet has additional calculations creating an error in the final tax figure. Need to remember this trick for next year - thanks again!

Re: Efile rejects by IRS - FDI_8615

tomw3 — Sun, 22 Mar 2020 11:34:55 GMT

So I went back and compared the HR Block vs TT forms 8615 and also downloaded the 2019 instructions from the IRS website. Both programs compute the form/tax correctly, however, the HR Block form has a typed in overprint on the Qualified Dividends and CG Tax worksheet for lines 8 and 15 which matches the new 2019 IRS instructions (page 3), but the TT version of the form does not. You should NOT over-ride lines 8 and 15 per the form instructions in the TT program, although when I did this it produced a much more favorable tax answer!

I do not know why my TT e-file was rejected but the HR block e-file was accepted when the numbers appeared identical; this form overprint is the only difference I could find. The lack of explanation and/or error checking from TT is frustrating, and I'm very skeptical that the IRS or Covid-19 is to blame when HR block has it right. Hope this helps someone...

Re: Efile rejects by IRS - FDI_8615

jklmreed — Thu, 02 Apr 2020 22:53:38 GMT

I just talked to someone "live" at TurboTax who told me that the form 8615 line 7 error is getting fixed tomorrow, April 3, 2020. I had the same issue. The taxes were rejected by the IRS (and the state) and then I waited until March 19 and resubmitted only to have it rejected again. I was not going to file another time only to have it rejected again. She suggested that I re-do the form this weeked.