topic Re: activation in Get your taxes done using TurboTax

activation

RVcrazy — Sun, 15 Mar 2020 22:26:40 GMT

Today when I upgraded the programs started asking me for activation codes again!

Re: activation

CassLO — Mon, 16 Mar 2020 02:32:21 GMT

To avoid re-inputting your "activation code" do NOT exit the TurboTax. Just minimize it on your computer and when your ready to continue with it just click on it. I know it is a "pain" but it beats running out of the 5 activation code TurboTax allows.

"vchavez75 Level 1""

Please click the TurboTax Help link below, to learn more:

TurboTax 2019 requests license activation at every launch

Re: activation

noirsheep — Mon, 16 Mar 2020 16:38:12 GMT

The minimize is grayed out, so this wouldn't work. I was not having this problem yesterday.

Re: activation

JakailaLO — Mon, 16 Mar 2020 19:57:06 GMT

What exactly are you needing to activate?

Re: activation

noirsheep — Mon, 16 Mar 2020 22:05:00 GMT

Read the original post. Turbotax was asking to activate upon startup when it had been previously activated. It seems to be working correctly now.

Re: activation

sterlinghawk — Wed, 25 Mar 2020 15:47:24 GMT

This is just wrong, not going to keep Turbtax running because code is not working either on TT license server.

From a security standpoint, this is not smart.

Nor should users have to reboot their modem, router etc due to TT bad coding issues. The only thing different this year is the download. Rebooting a users modem, router impacts their network and everything on it.

Sterling

Enterprise IT Engineer

Go back and look at the code, look at the license server - take a TCPdmp and/or data capture. Have the TT SE SMEs for the server do their job. They can take a data capture on the NIC of the server(s)

Re: activation

sterlinghawk — Wed, 25 Mar 2020 15:48:38 GMT

It is working because the problem is on their network (TT) and on their license servers. Do not reboot your modem, router, switch. The issue is on TT end.