topic Re: How do I fix Reject Code X0000-029? in Get your taxes done using TurboTax

How do I fix Reject Code X0000-029?

clkinwi — Thu, 27 Feb 2020 01:32:43 GMT

Re: How do I fix Reject Code X0000-029?

ee-ea — Thu, 27 Feb 2020 03:00:59 GMT

This reject indicates that you have attached a document to the return that is not a PDF document. Identify the document that caused the reject. Recreate it as a true PDF document and reattach it before resubmitting the return.

This reject is caused by a non- PDF document that that has been saved or renamed with a .pdf file extension. An example would be a document that was scanned as a JPG image file, where the file extension was subsequently changed to .pdf. Such a file will not open in Adobe Reader and will be rejected as a binary attachment.

Re: How do I fix Reject Code X0000-029?

clkinwi — Sat, 29 Feb 2020 13:49:03 GMT

Thank you for responding. I understand that I need to fix a PDF but, despite looking all over in TurboTax and using the search feature, I have no idea where to see a list of the numerous PDFs I uploaded nor, if I could find them, how to delete one and replace it.

TurboTax, this is a significant failure in your usual excellent functionality. Your error message should say which PDF and offer an easy way to replace it with a fixed one. I give up trying. I printed out my returns and will mail them in old school. :(

Re: How do I fix Reject Code X0000-029?

clubxen — Thu, 12 Mar 2020 02:45:03 GMT

How do I find the PDF's uploaded with my return that are causing the errors?

Re: How do I fix Reject Code X0000-029?

LeonardS — Thu, 12 Mar 2020 19:33:10 GMT

To find the PDF files uploaded with your return follow these steps.

At the top of your screen, select E-File.
Go to 'Attach PDF Files.
Review the list of PDF attachments."

Re: How do I fix Reject Code X0000-029?

jfis — Sun, 15 Mar 2020 03:55:29 GMT

There is no place on my screen that says "E-File." Besides, I didn't create or attach any PDF files myself; I just answered TurboTax's questions and TurboTax filled out the forms. Anything else I can try?

Re: How do I fix Reject Code X0000-029?

AshleyLO — Mon, 16 Mar 2020 17:45:26 GMT

@jfis Please reach out to customer support for more assistance: Customer Service Support

Re: How do I fix Reject Code X0000-029?

azic — Sat, 21 Mar 2020 23:50:49 GMT

I also received the same reject code. I do not have any PDF files attached to my return, and so there are no attachments fix. The customer service rep I spoke with on the phone was very nice, but did not know how to solve the problem either. Please advise if there is some way to address this.

Re: How do I fix Reject Code X0000-029?

CatinaT1 — Sun, 22 Mar 2020 17:43:11 GMT

Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service

Re: How do I fix Reject Code X0000-029?

clkinwi — Sun, 22 Mar 2020 17:55:28 GMT

Thanks for responding but I decided to print out and mail in my tax return instead.

Re: How do I fix Reject Code X0000-029?

JohnW222 — Sun, 22 Mar 2020 18:55:41 GMT

@azic

You might want to take the same route as clkinwi and mal your return in.

Please see the TurboTax Help articles "How do I print and mail my return in TurboTax Online?" or "How do I print and mail a return in the TurboTax for Windows CD/Download software?" as appropriate for the instructions on filing your return by mail.

Re: How do I fix Reject Code X0000-029?

pkmccarthy — Mon, 01 Mar 2021 15:53:55 GMT

hopefully this helps, I posted my interactions with this exact reject code here:

How do i fix "A binary attachment submitted in the... (intuit.com)

Regards

Re: How do I fix Reject Code X0000-029?

cozolio — Thu, 11 Mar 2021 02:02:02 GMT

I am having the exact same problem and agree that this is a major oversight on turbotax's website. So frustrating.

Re: How do I fix Reject Code X0000-029?

SunnyCapone — Thu, 11 Mar 2021 15:59:08 GMT

From what I could gather, the issue is caused by the software the 1099 form provider used to create the .pdf. In some cases you may get a binary .xml or similar file type 'disguised' as a .pdf. The IRS software looks for a metadata file header that indicates the file type is a .pdf; some .xml to .pdf conversion software may not include this.

The layman quick fix: Print out your 1099 (1099-B) in most cases of concern here, from your broker or advisor and rescan it as a .pdf document and use that upload. Most multipurpose printer/scanners can do this or there are numerous free mobile applications.

Turbo Tax can't remedy this (without using the same checksums as the IRS, which is likely their intellectual property) , but maybe they can add their own metadata check to weed it out. Basically the .xml disguised as a .pdf is encrypted binary and not editable for your security (<- makes sense). Just rescan it as a .pdf 😉