topic Re: My return keeps geting rejected in Get your taxes done using TurboTax

My return keeps geting rejected

meganwaibel — Mon, 09 Mar 2020 17:49:35 GMT

My return keeps geting rejected and i cant figure out why can u plz help me out with that

Re: My return keeps geting rejected

DoninGA — Mon, 09 Mar 2020 17:50:16 GMT

What is the rejection code and rejection message you received on the TurboTax email for the rejected tax return?

Re: My return keeps geting rejected

anierenberg1947 — Sun, 04 Apr 2021 16:55:21 GMT

The message says there is a problem with the 5 number pin code.

Re: My return keeps geting rejected

MayaD — Sun, 04 Apr 2021 17:51:41 GMT

For identification purposes, you need to enter either last year’s Self-Select PIN which is a random number that you chose last year or your AGI (Adjusted Gross Income).The IRS requires your 2019 AGI to verify your identity for e-filing.

How do I find last year's AGI?

Re: My return keeps geting rejected

anierenberg1947 — Sun, 04 Apr 2021 18:19:35 GMT

I put in last years number along with last years income numbers and nothing works

Re: My return keeps geting rejected

MayaD — Sun, 04 Apr 2021 21:27:17 GMT

Please check the link below for instructions on how to proceed if you entered the correct AGI but your return is still getting rejected.

What if I entered the correct AGI and I’m still getting an e-file reject?