topic Check for updates not working in Get your taxes done using TurboTax

Check for updates not working

tysonlucke — Mon, 09 Mar 2020 00:21:13 GMT

I have been trying to "transmit returns now" but every time I do it says to check for updates on the menu bar. I go through the steps and get the updates but every time I do it it asks the same question for new updates. I have restarted my computer and still says the same thing. I need some help please

Re: Check for updates not working

Kat — Mon, 09 Mar 2020 00:28:11 GMT

I'm taking a stab at this one, as there's a known issue that sounds much like what you're experiencing. See if the workaround I'm linking below helps you out.

https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-turbotax-loop-when-e-filing-windows/01/1116299#U1116299

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Re: Check for updates not working

byardpeake — Fri, 24 Apr 2020 16:59:17 GMT

Ready to file but requires update

Re: Check for updates not working

Kat — Wed, 29 Apr 2020 02:42:19 GMT

@byardpeake Please see the original answer I posted here. It includes a link to a workaround that may help you out.