topic State/Federal Returns Accepted in Get your taxes done using TurboTax

State/Federal Returns Accepted

ceb1 — Sun, 01 Mar 2020 14:33:32 GMT

I finished and filed my taxes yesterday. Previously, I have always received 2 confirmation emails, usually within about 10 minutes, one saying "State Return Accepted" and the other "Federal Return Accepted." This time, I never received those emails. Any idea why? Everything went smoothly when completing my return.

Re: State/Federal Returns Accepted

xmasbaby0 — Sun, 01 Mar 2020 15:25:09 GMT

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?

https://www.irs.gov/refunds Or does your account say “Ready to Mail?”

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.

Re: State/Federal Returns Accepted

anngrillo — Tue, 10 Mar 2020 00:33:21 GMT

I need to contact a human being in the NYS tax dept. I have been told that I was sent a letter in the mail and I never received it . Please provide a #

thank you

Ann Grillo

Re: State/Federal Returns Accepted

xmasbaby0 — Tue, 10 Mar 2020 00:48:40 GMT

@anngrillo

https://www.tax.ny.gov/help/contact/