topic Re: Feedback in Get your taxes done using TurboTax

Tax Year Prior to 2020: Feedback

cynthCO — Thu, 11 May 2023 19:02:04 GMT

On the page: "Let's get your biggest possible refund" there's a hotlink for "What's new about the income tax rates this year". The wording in that pop-up implies that the tax table info shown there reflects the user's filing status previously entered, but it doesn't. Instead of showing "married filing jointly" it gives me the tax table for "head of household". A bit disconcerting. I'll certainly double-check TT math when I get further in the interview to make sure the program uses the correct tax table... That pop-up should be fixed.

Should be easier to give feedback during TT interview when bugs are found.

Re: Feedback

xc8times — Fri, 28 Feb 2020 17:19:03 GMT

Can't find where to post my suggestion, so I'll do it here.

I was unable to find where to enter my IP PIN when I prepared my 2019 taxes. Instead of submitting my return by e-file, I had to print it out, enter the IP PIN manually, then mail the return to IRS. Please fix this for the 2020 filing season.

Re: Feedback

WKins2 — Fri, 28 Feb 2020 22:11:10 GMT

The best way to get to the section of the program to enter in your IRS identity pin:

1. Login to your TurboTax account

2. Click 'continue my return',or 'continue where I left off'

3. Click Tax tools

4. Click Tools

5. Click 'search'

6. Type in 'Pin' click go

7. Follow the prompts and answer the questions