topic How can I change from Premier to Deluxe in Get your taxes done using TurboTax

How can I change from Premier to Deluxe

jande99 — Sat, 01 Jun 2019 04:46:45 GMT

You can downgrade using the clear and start over feature....

MeganS — Sat, 01 Jun 2019 04:46:47 GMT

You can downgrade using the clear and start over feature. However, you will be required to restart your return. Please keep in mind that our various TurboTax programs handle different tax situations and their associated forms.

In order to clear your return and select a different TurboTax edition follow these steps:

1. Sign in and select continue my return

2. Select My account and click on Clear and Start Over

3. It will ask if you are sure you want to clear you return? If you want to clear your return click yes this will start your tax process all over.

4. Start a new return with the correct edition of TurboTax selected.

https://ttlc.intuit.com/replies/4248526

Re: How can I change from Premier to Deluxe

SusanY1 — Thu, 16 Jul 2020 05:15:19 GMT

To do this click on Tax Tools in the menu on the left, the Tools, and then Clear & Start Over. This will require you to re-enter your data.

Re: You can downgrade using the clear and start over feature....

kageoffire — Sat, 11 Feb 2023 16:16:07 GMT

There is nothing that say "My Account" or " Clear and Start Over". I have a simple return and I'm being charged $69 for premier to file it when my parents have lots of stuff on their return and they were charged $39 for the deluxe edtion.

Re: You can downgrade using the clear and start over feature....

xmasbaby0 — Sat, 11 Feb 2023 16:36:41 GMT

@kageoffire You are posting in multiple threads --- that makes it extra confusing for anyone who is trying to help you.

You can only use the Free Edition for a very simple return. It seems like you have entered something that caused an upgrade to a paid version or you accidentally chose the wrong version.

If you have not registered or paid yet, maybe it would be best for you to just abandon the return you started and start over completely in a new account with a new user ID and this time choose to start in the Free Edition.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

Or—-Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/