https://ttlc.intuit.com/community/taxes/discussion/re-customer-service-please/01/1242098#M450751 <OL><LI>Go To: turbotax.intuit.com</LI><LI>Scroll down to "Help and Support" and click on "Contact Us"</LI><LI>Pick your product; e.g.: "CD/Download Windows" and Edition e.g.: "Premier"</LI><LI>Type in what you need help with</LI><LI>Press the "Continue" button</LI><LI>At next screen enter your personal information</LI><LI>Click on "Get the phone number"</LI></OL><P align="justify">&nbsp;</P><P align="justify">A phone number to call an agent and a support ID will be provided</P><P align="justify">&nbsp;</P><P align="justify">Note that if you agree, the person at that phone number can see your screen - which I found VERY helpful. Let them know if you are on a computer or phone screen. At first my agent could not understand why he could not see my screen, then realized I was working on computer NOT my phone... sent a code to accept and we could work together better.</P> Thu, 27 Feb 2020 14:13:06 GMT Dale K 2020-02-27T14:13:06Z https://ttlc.intuit.com/community/taxes/discussion/customer-service-please/01/1241757#M450643 Live agent Thu, 27 Feb 2020 12:31:08 GMT https://ttlc.intuit.com/community/taxes/discussion/customer-service-please/01/1241757#M450643 pgmckoy 2020-02-27T12:31:08Z https://ttlc.intuit.com/community/taxes/discussion/re-customer-service-please/01/1242098#M450751 <OL><LI>Go To: turbotax.intuit.com</LI><LI>Scroll down to "Help and Support" and click on "Contact Us"</LI><LI>Pick your product; e.g.: "CD/Download Windows" and Edition e.g.: "Premier"</LI><LI>Type in what you need help with</LI><LI>Press the "Continue" button</LI><LI>At next screen enter your personal information</LI><LI>Click on "Get the phone number"</LI></OL><P align="justify">&nbsp;</P><P align="justify">A phone number to call an agent and a support ID will be provided</P><P align="justify">&nbsp;</P><P align="justify">Note that if you agree, the person at that phone number can see your screen - which I found VERY helpful. Let them know if you are on a computer or phone screen. At first my agent could not understand why he could not see my screen, then realized I was working on computer NOT my phone... sent a code to accept and we could work together better.</P> Thu, 27 Feb 2020 14:13:06 GMT https://ttlc.intuit.com/community/taxes/discussion/re-customer-service-please/01/1242098#M450751 Dale K 2020-02-27T14:13:06Z https://ttlc.intuit.com/community/taxes/discussion/re-customer-service-please/01/1246291#M451921 <P>If you wish to speak with a live agent, please follow the instructions&nbsp;<A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank">here&nbsp;</A>to be directed to a customer service representative.&nbsp;</P> Fri, 28 Feb 2020 02:05:14 GMT https://ttlc.intuit.com/community/taxes/discussion/re-customer-service-please/01/1246291#M451921 CarissaM 2020-02-28T02:05:14Z