topic Re: E-File Status in Get your taxes done using TurboTax

E-File Status

la40Ram — Wed, 19 Feb 2020 02:26:58 GMT

The "FILE" Final Step Status Bar indicate Payment and will not return to continue e-filing my return. Instead it gives a message saying "you have not e-filed your return".

Re: E-File Status

DonnaLO — Wed, 19 Feb 2020 17:02:17 GMT

If you continue to have problems please contact Technical Support using this form:

https://support.turbotax.intuit.com/contact/

Re: E-File Status

la40Ram — Fri, 21 Feb 2020 21:10:11 GMT

A Tax Support Specialist determined that I needed to "disable" a security software (AVG) that was running in the background or add "TurboTax.exe" to the "exception" list in the AVG application 'setting'. This unblocked the E-Filing continuation.

Re: E-File Status

jhaydenlosee — Tue, 25 Feb 2020 19:51:06 GMT

I have not received any info as far as my return being filed and or accepted?

Re: E-File Status

DeanM15 — Tue, 25 Feb 2020 20:01:05 GMT

If you have not received any info on filing or you return being accepted, you should sign in to your account (if in TurboTax Online) and check your status.

If you have filed your 2019 returns, you should see them on the front page. "Pending" means they are waiting for acceptance from the IRS or state Department of Revenue. "Accepted" means they have been accepted. "Rejected" means that you must go in to correct an error on the return that has been flagged by the IRS or the state Department of Revenue. A "rejected' return means you have not filed, you must re-file.

@jhaydenlosee