topic Re: refund status. in Get your taxes done using TurboTax

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

1204muddymind — Thu, 11 May 2023 19:02:21 GMT

what is the phone number to talk to a human

vanman2019 — Fri, 07 Jun 2019 23:01:34 GMT

what is the phone number to talk to a human

@vanman2019 The answer below contains info on contacting...

Kat — Fri, 07 Jun 2019 23:01:36 GMT

@vanman2019 The answer below contains info on contacting TurboTax Customer Support.

So how can I call someone from turbo tax

twooden7 — Fri, 07 Jun 2019 23:01:37 GMT

So how can I call someone from turbo tax

@twooden7 See the TurboTax FAQ linked below for instructi...

Kat — Fri, 07 Jun 2019 23:01:39 GMT

@twooden7 See the TurboTax FAQ linked below for instructions.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</a>

Please know that this is the TurboTax assistance forum an...

JakailaLO — Fri, 07 Jun 2019 23:01:40 GMT

Please know that this is the TurboTax assistance forum and you are more than welcome to post any questions here, we are here to assist! Also, just so you are aware, when using Turbo Tax-Free Edition and needing to speak with a live representative, you will be asked to upgrade to Plus benefits before speaking with a live representative.

* Please follow the directions in the TurboTax FAQ below for resolution: https://ttlc.intuit.com/replies/3300041

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us on (800) 446-8848.

(Profanity deleted) ever. Zero customer support.

bman5530 — Fri, 07 Jun 2019 23:01:42 GMT

(Profanity deleted) ever. Zero customer support.

I'd like to amend a previous tax return that is not prepa...

shuxuefenshi — Fri, 07 Jun 2019 23:01:43 GMT

I'd like to amend a previous tax return that is not prepared by Turbotax. Which plan should I use? Also, what if I didn't finish it before April 15, will I still get support? Note that amending return only has the deadline in three years.

I can NOT sifn in to my account. I purchased the on[lin...

Kayden1 — Fri, 07 Jun 2019 23:01:46 GMT

I can NOT sifn in to my account. I purchased the on[line version of TurboTax Deluxe.

I need to speack with a specialist

elvirasnyder — Fri, 07 Jun 2019 23:01:47 GMT

I need to speack with a specialist

elvirasnyder — Fri, 07 Jun 2019 23:01:49 GMT

I need to speack with a specialist

I want to cancel my order and my return

wattsrica — Fri, 07 Jun 2019 23:01:51 GMT

I want to cancel my order and my return

Electronic filing

eloisela28 — Fri, 12 Jul 2019 19:22:00 GMT

My PDF copy of 1040 shows it was electronically filed. Online says it was not. How can I learn which is right

Re: Electronic filing

mesquitebean — Fri, 12 Jul 2019 21:19:44 GMT

eloisela28 wrote:
My PDF copy of 1040 shows it was electronically filed. Online says it was not. How can I learn which is right

@eloisela28

You're less likely to attract help in an old jumbled thread which has been answered and is now a salad of multiple users with various problems. You should start your own new thread where your issue will show up as needing help. You can ask your question by going to the page linked below and click the blue "ask a question" button.

https://ttlc.intuit.com/community/after-you-file/discussion/02/203

Re: The number for TurboTax to speak to a human being

jerrycw54 — Wed, 31 Jul 2019 19:42:39 GMT

You best give me back my $69.99 back now

Re: The number for TurboTax to speak to a human being

Anonymous_ — Wed, 31 Jul 2019 19:49:31 GMT

@jerrycw54

Contact Customer Support.

See https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: The number for TurboTax to speak to a human being

mesquitebean — Wed, 31 Jul 2019 22:34:16 GMT

@ jerrycw54 wrote:
You best give me back my $69.99 back now

This is mainly a user community forum, not a direct route to TurboTax Support. Nothing account-specific can be handled here. You can phone TurboTax Support as tagteam suggested above, but you may have an easier method.

You didn't say what product you are referring to. If purchased directly from TurboTax, then the only products I know of with a price of $69.99 are the desktop versions (CD/download) of 2015 or 2016 TurboTax Deluxe. If you bought 2015 or 2016 desktop software in the last 60 days, you should be able to use this online refund request form:

https://support.turbotax.intuit.com/forms/refund-request.jsp

Re: The number for TurboTax to speak to a human being

VolvoGirl — Wed, 31 Jul 2019 22:05:54 GMT

Jerry has his own new post going for this. Let's stick to that one. Sounds like the online charges getting deducted from his bank account because the IRS hasn't sent the refund in time.

Re: The number for TurboTax to speak to a human being

mesquitebean — Wed, 31 Jul 2019 22:23:40 GMT

Thanks. I had not seen his other thread when I posted the above comment.

I just left a comment in the other thread that might explain the charge.

https://ttlc.intuit.com/community/get-started-in-community/help/re-money-back-guaranteed/01/835551#M706

Possible scenario:

If user is in California, using desktop software, and chose to pay the state efile fee of 24.99 out of the Federal refund, plus the required Premium Services for that option at 44.99 would total 69.98.

Re: what is the phone number to talk to a human

tickedoffone — Thu, 15 Aug 2019 15:29:47 GMT

There isn't one.