topic Turbo’s system stopped working in Get your taxes done using TurboTax

Turbo’s system stopped working

edsal92 — Fri, 21 Feb 2020 15:30:33 GMT

Re: Turbo’s system stopped working

ReginaM — Fri, 21 Feb 2020 16:07:58 GMT

Have you tried rebooting and restarting TurboTax?

Re: Turbo’s system stopped working

a1pescador — Thu, 02 Apr 2020 01:06:21 GMT

Each time I complete the income section of a return the program stops working. Why?

Re: Turbo’s system stopped working

a1pescador — Thu, 02 Apr 2020 01:08:11 GMT

I have re-started the program, even turned off my computer and re-started and it still does the same thing.

Re: Turbo’s system stopped working

KatrinaLO — Thu, 02 Apr 2020 16:02:25 GMT

Please log completely out of TurboTax and try clearing your browser's cache. A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/