topic Re: E-filing in Get your taxes done using TurboTax

E-filing

RobDebHas — Wed, 19 Feb 2020 21:22:52 GMT

Re: E-filing

Anonymous — Wed, 19 Feb 2020 21:23:43 GMT

if you have a question you're going to need to be more specific

Re: E-filing

RobDebHas — Wed, 19 Feb 2020 21:26:52 GMT

I believe that I have completed my return -even printed it-but when going to e-file it says hit continue and we will connect you to our secure online store to finish up your order. The continue button does not work. It says you have to save your return first. I hit save and the screen goes white

Re: E-filing

JakailaLO — Thu, 20 Feb 2020 22:48:48 GMT

Please use this link for instructions on how to clear your cache and cookies and they try again: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

You can also try using a different browser and if neither option works, please feel free to contact support: https://support.turbotax.intuit.com/contact/