topic The app screen is completely blank in Get your taxes done using TurboTax

The app screen is completely blank

sandeld — Wed, 19 Feb 2020 09:19:21 GMT

Re: The app screen is completely blank

ReginaM — Wed, 19 Feb 2020 16:36:06 GMT

If your screen is blank, you might want to try to reboot and restart TurboTax.

Re: The app screen is completely blank

sandeld — Fri, 21 Feb 2020 20:28:10 GMT

Oh, really? I never thought of that? Because I haven't been using technology since 1993.

Re: The app screen is completely blank

Rodeo Bob — Fri, 28 Feb 2020 21:28:44 GMT

Nope. Didn’t work.....

Re: The app screen is completely blank

TerukoL — Fri, 28 Feb 2020 22:06:34 GMT

You may need to update Google Play/iOS, relaunch the TurboTax mobile app and try it again. If doing that does not help, uninstall and then reinstall the app. If you need further assistance, use the following link to contact customer support. https://support.turbotax.intuit.com/contact/.