topic Talk to someone in Get your taxes done using TurboTax

Talk to someone

negrinisaldar — Mon, 17 Feb 2020 16:42:18 GMT

Re: Talk to someone

Irene2805 — Mon, 17 Feb 2020 16:55:06 GMT

You can call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:

Click on this link: https://support.turbotax.intuit.com/contact/
Select your TurboTax platform.
Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
Click Submit.
On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

Re: Talk to someone

mzlena50 — Fri, 28 Feb 2020 12:40:42 GMT

I need to talk to someone because I still ha ent recieved my turbo card and the number you have on the site doesnt let me speak to no one

Re: Talk to someone

CassLO — Fri, 28 Feb 2020 17:37:58 GMT

@mzlena50 Please click here for the customer care phone number. When you call the number follow the steps below :

Listen to the recording (you cannot skip it)
Press 2 to continue using the automated system.
The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
Press 2 for the option of " have not yet received your card".
Next you will be prompted to enter your social security number, zip code, and birth date.