topic Re: Update in Get your taxes done using TurboTax

Update

courtneyfurtado07 — Sun, 16 Feb 2020 19:51:58 GMT

I have completed return up until the transmitt. The software tells me I am in need of an update prior to filing yet when i update it tell me i am using the most current version.. One click away from filing PLEASE HELP

Re: Update

LinaJ2020 — Sun, 16 Feb 2020 20:23:33 GMT

What it means is to check if there are any updates that would apply to the program. Let's double-check to make sure:

If you are using the TurboTax CD/Download software program: Open the TurboTax program, from the top, under Online menu, select Check for Updates

If you are using the online version, it's an automatic update when you sign in and out.

Re: Update

sonicwaste — Sun, 23 Feb 2020 18:37:42 GMT

I am also having this issue, and I did click the "Online" menu > Check for Updates, and I am receiving a message that I am up to date.

Re: Update

pg_10 — Sun, 23 Feb 2020 18:51:37 GMT

I am trying to transmit my taxes and keep getting the same message about updating your software. I do as the instructions say and it says my software is up to date. I also have tried to use a different browser but nothing works. Help!!

Re: Update

DMarkM1 — Tue, 25 Feb 2020 16:10:19 GMT

If your filing state is MA or NY try this link. Otherwise try this one to help escape the loop.