topic Re: Contact customer support in Get your taxes done using TurboTax

Contact customer support

samuel-goff — Sat, 01 Jun 2019 16:50:51 GMT

Use the following link to get started. Enter your inform...

AnnetteB — Sat, 01 Jun 2019 16:50:51 GMT

Use the following link to get started. Enter your information and details about your question, then the phone number will be displayed.

https://support.turbotax.intuit.com/contact/

Re: Use the following link to get started. Enter your inform...

Courtnesloney30 — Tue, 09 Jul 2019 00:13:36 GMT

Phone number

Re: Use the following link to get started. Enter your inform...

xmasbaby0 — Tue, 09 Jul 2019 00:17:41 GMT

@Courtnesloney30

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Use the following link to get started. Enter your inform...

Rainman12 — Tue, 09 Jul 2019 00:20:47 GMT

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Outside of tax season (Jan – Apr), hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

Re: Contact customer support

Nhamlett92 — Wed, 16 Oct 2019 14:09:21 GMT

I'm trying to file a 2018 return, but every time I start the process I'm sent to a screen containing 2017 only.

Re: Contact customer support

gal59551 — Sun, 16 Feb 2020 15:46:45 GMT

Hello, I am trying to transmit my tax returns, when I do I get a msg that there is an update available and I must go to the online menu and check for updates, when I do I get a msg that my software is up to date. Then I try to transmit again and get the same initial msg. My name is Gary at [email address removed] phone [phone number removed], thank you.

Re: Contact customer support

CatinaT1 — Sun, 16 Feb 2020 23:24:33 GMT

Were you able to get this resolved?