topic Re: correcting data in Get your taxes done using TurboTax

correcting data

hindsdj4704 — Sat, 15 Feb 2020 20:22:16 GMT

Website is not cooperating. I need to change my email. Old one does not work any longer. I need to change my phone number. Old one is not in service. Can not remember my login data from last year.

System wants to send me verification codes to devices that are no longer mine. PLease help about to go crazy. My new email is [email address removed]

Re: correcting data

BrandiLO — Sun, 16 Feb 2020 02:33:06 GMT

You can recover your account by clicking here and completing the form presented. You will need to know your user ID in order to complete the form. If you prefer to speak with an agent concerning this, please click here to get in contact with customer care.

Re: correcting data

nobodywasfaster — Sun, 16 Feb 2020 02:46:45 GMT

select forgot password

TT sends email with sign in code

return to sign in page, enter code

TT asks you to sign in or select forgot password

forever...

USE ANOTHER EMAIL TO CREATE A NEW ACCOUNT AND PASSWORD. (they're free if you don't have already an alternate.) That's how I got here. (TT will send text of code to new phone number for you to enter at...the sign in page. TT PW may be harder to remember because you have to enter upper/lower case letters, numbers, social security no., emojis....