topic Taxs in Get your taxes done using TurboTax

Taxs

Chasten69 — Sat, 15 Feb 2020 06:03:24 GMT

Okay so I’ve tried filing here and it wants my last years agi and I honestly have no clue what it was

Re: Taxs

mesquitebean — Sat, 15 Feb 2020 06:08:16 GMT

FAQ: How do I find last year's AGI?

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

If you filed your 2018 return with Online TurboTax, are you using a different account for a 2019 online return? If so, we may be able to help you locate the account with the 2018 return.

Re: Taxs

Chasten69 — Tue, 18 Feb 2020 21:47:30 GMT

Yes I forgot my password so I had to make a new account and now I don’t now how to get last year agi

Re: Taxs

LindaB1993 — Tue, 18 Feb 2020 22:00:14 GMT

You might be able to recover your old account. Please follow this link for detailed instructions:

Account Recovery

You may also retrieve your AGI from IRS.

Order an online transcript of your return on the IRS Transcript site.
Order a printed transcript of your return on the IRS Transcript site that will be sent to you by mail to the last address on your last return. (If you've moved, file a Form 8822 to update your address which takes 4–6 weeks.)
Call the IRS on 800-829-1040

Re: Taxs

mesquitebean — Tue, 18 Feb 2020 22:21:13 GMT

@ Chasten69

Here are some tips on using the automated Account Recovery tool including some browser cleanup you should do first to avoid a possible loop. At the bottom of this posting I'll also tell you a second way to regain access if the Account Recovery tool isn't successful.

To get a list of your User IDs and recover account access, reset password, etc., you can use the Account Recovery tool at the link below. When you run the Account Recovery tool, try using your phone number first. After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access, here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.