topic I cannot down load the California tax forms in Get your taxes done using TurboTax

I cannot down load the California tax forms

krimm — Fri, 14 Feb 2020 17:26:08 GMT

Re: I cannot down load the California tax forms

Irene2805 — Fri, 14 Feb 2020 20:37:53 GMT

Please provide additional information. What happens (or doesn't) when you try to download CA tax forms?

Re: I cannot down load the California tax forms

krimm — Mon, 17 Feb 2020 21:50:19 GMT

When I click on the CA tax the program, I get the following sequence.

1) Lets load and install your state.

2) Getting your state.

3) Your software is up to date.

The CA application software does not open!

Ron

Re: I cannot down load the California tax forms

KatrinaLO — Fri, 28 Feb 2020 23:28:49 GMT

Please log completely out of TurboTax and try clearing your browser's cache. A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

If you are still having issues and need assistance, please contact customer support by following the instructions below.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632