topic Re: IRS rejecting return in Get your taxes done using TurboTax

IRS rejecting return

adschweigert — Tue, 04 Feb 2020 06:13:49 GMT

I have entered my AGI exactly as it was on my return from jackson Hewitt last year, and the irs keeps rejecting it

Re: IRS rejecting return

JeanneLO — Tue, 04 Feb 2020 16:29:30 GMT

If the IRS rejected your return because they stated you submitted an incorrect AGI and you are sure you entered a correct one we suggest that you check with the IRS to make sure that the copy of your return is the same as what they have in their records. Sometimes the IRS makes adjustments to tax returns. To do this, you can order a tax return transcript. Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

Re: IRS rejecting return

selraf — Wed, 12 Feb 2020 21:21:22 GMT

I have gotten an IRS transcript and the Adjusted Gross Income shows the same amount that I have been using. The error message mentioned my deceased spouse's AGI. We filed our 2018 taxes as Married Filing Jointly the same for 2019. What do I do?

Re: IRS rejecting return

DoninGA — Wed, 12 Feb 2020 21:22:48 GMT

@selraf wrote:

I have gotten an IRS transcript and the Adjusted Gross Income shows the same amount that I have been using. The error message mentioned my deceased spouse's AGI. We filed our 2018 taxes as Married Filing Jointly the same for 2019. What do I do?

Decedent Returns- The program might not efile a decedent return. If the Primary or Secondary taxpayer on the return is a decedent, it may be necessary to mail in the return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Re: IRS rejecting return

selraf — Wed, 12 Feb 2020 21:32:44 GMT

Which program are you referring to? Turbo Tax or IRS? In either case, it seems that situation should be able to be accommodated or at least be identified up front so people do not spend time researching. In both years we filed the same way. I just do not understand why it does not work properly. Will I also a problem next year when I file differently.

Re: IRS rejecting return

DoninGA — Wed, 12 Feb 2020 21:44:15 GMT

@selraf wrote:

Which program are you referring to? Turbo Tax or IRS? In either case, it seems that situation should be able to be accommodated or at least be identified up front so people do not spend time researching. In both years we filed the same way. I just do not understand why it does not work properly. Will I also a problem next year when I file differently.

If your spouse passed away in 2018, then you do not enter your spouse's information on a 2019 tax return. For tax year 2019 you should be filing as Single if you have not remarried and do not have any dependent children.

Using the TurboTax online editions you should have created a new account for 2019, so none of the 2018 information would transfer over.