topic Re: Bought CD version but no CD drive in Get your taxes done using TurboTax

Bought CD version but no CD drive

allensu89 — Sun, 10 Feb 2019 18:30:53 GMT

Hi, I bought the CD version of Turbo tax premier but I dont have a CD drive. I called the number to get the download link but the download didn't work. How can i get a real person to help me!?

Re: Bought CD version but no CD drive

GinaG — Mon, 11 Feb 2019 00:08:24 GMT

Hi allensu89,
There should be contact information for our Customer Support with the CD packaging, and they will be able to assist you with downloading Premier.

Re: Bought CD version but no CD drive

cmkelley2018 — Wed, 12 Feb 2020 20:52:12 GMT

HELP! Need download.

Re: Bought CD version but no CD drive

JamesG1 — Wed, 12 Feb 2020 21:01:16 GMT

Here are download instructions.

Or this TurboTax Help will put you in contact with support staff.

Please be sure to enter the correct product, edition, and a detailed description of your issue. Once you fill out the form you will be given a service ticket number and a phone number to call.