topic Re: Need live person in Get your taxes done using TurboTax

Need live person

dlmartin79807300 — Wed, 12 Feb 2020 13:17:31 GMT

Re: Need live person

Irene2805 — Wed, 12 Feb 2020 13:33:01 GMT

You can call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:

Click on this link: https://support.turbotax.intuit.com/contact/
Select your TurboTax platform.
Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
Click Submit.
On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

Re: Need live person

tysonvictoria21 — Wed, 12 Feb 2020 13:54:17 GMT

Hi, I also need a live person. I have tried doing that but it tells me I can't speak to anyone because I have a free version but I don't I had to pay for each of my returns. It's really a simple matter and I just need a live person to talk to.

Re: Need live person

TerukoL — Wed, 12 Feb 2020 19:41:37 GMT

TurboTax has a tax specialist to help you complete your return. To speak with a tax specialist, please follow the directions below:

If you're using TurboTax Online:

1. Start by signing in to your account (if you aren't already).

2. Click Contact in the upper-right corner of your screen.

3. Ask your question, and then:

*Post it to our community of experts; or

*Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).

Please click the TurboTax Help link, listed below, to learn more about using TurboTax Live. https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/00/27282