topic VirusTotal detections in Get your taxes done using TurboTax

VirusTotal detections

Taxuser123 — Sun, 09 Feb 2020 20:40:16 GMT

Two different AV programs are detecting trojans or adware with your Windows digital download. Please either have them whitelist your software or fix whatever it is they're detecting. Most show clean, but 100% clear would be great.

https://www.virustotal.com/gui/file/6be5245fda03a43fdc1bd9c4ea1f07e5c099db[phone number removed]a3d1a4defedfeb/detection

Thanks.

Re: VirusTotal detections

DoninGA — Sun, 09 Feb 2020 20:41:34 GMT

Turn off your virus detection or malware detection software so that you can download the software purchased from TurboTax. Once downloaded and installed, turn them back on.

Re: VirusTotal detections

Taxuser123 — Sun, 09 Feb 2020 21:23:54 GMT

I can download it and install. Speaking as a developer myself, if you want to have folks have full confidence in your software, it's best to have a clean detection, not a workaround to disable security precautions.