topic loading software in Get your taxes done using TurboTax

loading software

ray02bauman — Sun, 09 Feb 2020 15:27:47 GMT

I loaded my CD into my MAC. I dragged my red turbo tax check to the application's folder in the pop up window. Nothing happened after that and I did not get a message saying "product is installed , now lets activate." Is my CD bad or what should I do next.

Re: loading software

DaraLO — Mon, 10 Feb 2020 01:31:13 GMT

Do you see the software listed when you open your application folder?

Re: loading software

mikegould214 — Fri, 19 Mar 2021 00:51:39 GMT

I try to load the software and a message flies accross screen and doesnot open

Re: loading software

KatrinaLO — Sat, 20 Mar 2021 03:36:45 GMT

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/