topic I'm on the filing step and everything is good to go. I entered all my Driver's License info and say continue, then nothing happens in Get your taxes done using TurboTax

I'm on the filing step and everything is good to go. I entered all my Driver's License info and say continue, then nothing happens

brownemilylauren — Sun, 09 Feb 2020 15:28:05 GMT

Re: I'm on the filing step and everything is good to go. I entered all my Driver's License info and say continue, then nothing happens

Lopaka13 — Sun, 09 Feb 2020 15:37:30 GMT

This happened to me, too. Got to the last step for e-filing and the screen goes blank: doesn't finish and there is no explanation why. Very frustrating. I don't want to file by mail if I don't have to, as I have e-filed every year with this software without incident. Please respond.

Re: I'm on the filing step and everything is good to go. I entered all my Driver's License info a...

BrandiLO — Mon, 10 Feb 2020 01:30:36 GMT

If you are having problems with the program loading slowly, timing out, or saving your answers, please try clearing your cookies and cache. For instructions please click the following links: Clear Cookies & Clear Cache. If this does not work, I recommend trying another browser and checking your internet connection.