topic how come my fed returns gets rejected wife passed away but feds keep asking for her AGI and i give them the same one that is also mine in Get your taxes done using TurboTax

how come my fed returns gets rejected wife passed away but feds keep asking for her AGI and i give them the same one that is also mine

kitkat04 — Sun, 09 Feb 2020 01:25:32 GMT

Re: how come my fed returns gets rejected wife passed away but feds keep asking for her AGI and i...

CatinaT1 — Sun, 09 Feb 2020 17:51:06 GMT

You can find your 2018 Adjusted Gross Income (AGI) by:

Looking at line 7 on page 2 of your 2018 Form 1040; or
You can request a transcript of your 2018 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript

Check these items as well to ensure you have the correct number. If you:

Filed late last year after mid-November or your return was processed after that time—try entering 0.
Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
Filed with your spouse last year—you and your spouse have the same 2018 AGI. (Don’t split the AGI amount or enter 0 for one of you).

Unfortunately, without the correct number or a match to the IRS system, your only option would be to print and mail in your return.

This article will give you instruction on how to print and mail your return.

Re: how come my fed returns gets rejected wife passed away but feds keep asking for her AGI and i give them the same one that is also mine

jojo11 — Sun, 15 Mar 2020 23:10:29 GMT

I am having the same problem also. My Federal return keeps getting rejected for not being able to identify my late wife, through the AGI. I went as far as to request my tax info from the IRS and the info given me was exactly the same as I have on my printed forms from that tax year. All instructions say if Federal does not accept then mail in taxes. So my question, if everything matches why does it keep getting rejected?

Re: how come my fed returns gets rejected wife passed away but feds keep asking for her AGI and i...

JeanneLO — Mon, 16 Mar 2020 18:25:36 GMT

@jojo11

I am sorry for you loss. Sometimes no matter what you do you just can't e-file a tax return. The IRS checks your information with that of the Social Security Administration database and it can cause an error in this situation even when you have entered the correct information.

Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/e-file/help/when-a-tax-return-can-t-be-e-filed-no-matter-what-you-do/00/26142.

Re: how come my fed returns gets rejected wife passed away but feds keep asking for her AGI and i give them the same one that is also mine

VolvoGirl — Mon, 16 Mar 2020 18:29:12 GMT

There is a problem with Efiling when one spouse died during the year. You have print and mail your return this year.