topic Need assistance via email regarding payment for filing with Turbo Tax in Get your taxes done using TurboTax

Need assistance via email regarding payment for filing with Turbo Tax

jlamy158 — Sat, 08 Feb 2020 16:34:29 GMT

I got the "We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again" error when filling, and nothing in the link to the troubleshooting page I found (https://ttlc.intuit.com/replies/4194663) seemed to work. I am living abroad and do not have an international calling plan to call customer support with. I need this to be resolved via email as a result. Thanks in advance.

Re: Need assistance via email regarding payment for filing with Turbo Tax

xmasbaby0 — Sat, 08 Feb 2020 17:24:57 GMT

You can only use a U.S. based credit card to pay your TurboTax fees.

https://ttlc.intuit.com/questions/1901301-what-forms-of-payment-does-turbotax-online-accept

To reach TurboTax from overseas

https://twitter.com/TeamTurboTax

https://www.facebook.com/turbotax

Re: Need assistance via email regarding payment for filing with Turbo Tax

jlamy158 — Mon, 10 Feb 2020 03:31:04 GMT

I am using an American credit card.

But thanks for the links 🙂