topic Turbo tax days my return was accepted but the irs is saying they cant tell me anything about it. Then the irs app says information dont match. Can anyone explaine why this is? in Get your taxes done using TurboTax

Turbo tax days my return was accepted but the irs is saying they cant tell me anything about it. Then the irs app says information dont match. Can anyone explaine why this is?

edwardpitcock71 — Sat, 08 Feb 2020 06:47:53 GMT

Re: Turbo tax days my return was accepted but the irs is saying they cant tell me anything about ...

KatrinaLO — Mon, 10 Feb 2020 22:30:25 GMT

This is normal. TurboTax updates what stage your return is in and the IRS site updates when you can expect your refund:

E-filing status is what stage of the process your return is in.
Refund status is when you can expect you refund.

Once your tax return has been submitted, the most up to date information will come from the IRS.

It can take anywhere from a few days to 3 weeks to update. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated accordingly. Continue checking the Where’s My Federal Refund? tool for updates.

Please see below for more information on what accepted means:

https://ttlc.intuit.com/community/return-status/help/what-does-accepted-mean/00/26285

See the video in this link for a really good explanation of the process:

https://www.refundschedule.com/irs-wheres-refund-status-bars-disappeared/

Re: Turbo tax days my return was accepted but the irs is saying they cant tell me anything about it. Then the irs app says information dont match. Can anyone explaine why this is?

Davisrobert749 — Mon, 02 Mar 2020 15:18:40 GMT

I need help is their a number u can call irs

Re: Turbo tax days my return was accepted but the irs is saying they cant tell me anything about it. Then the irs app says information dont match. Can anyone explaine why this is?

DoninGA — Mon, 02 Mar 2020 15:19:17 GMT

@Davisrobert749 wrote:

I need help is their a number u can call irs

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.