topic Re: your fix did not work in Get your taxes done using TurboTax

Can you advise me how to fix he final review. it keeps looping between the state and federal and is not giving me the review?

dennisfkennedy99 — Mon, 03 Jun 2019 23:54:39 GMT

i am having a problem with the final review. when i click on final review it says analysis complete when I press continue it goes to the state when that is complete it goes back to the original final review and continues to loop from the federal to the state, never giving me the review. what should I do?

You should do the following with TurboTax open to clear a...

PhyllisG — Mon, 03 Jun 2019 23:54:40 GMT

You should do the following with TurboTax open to clear any loops:

1. Click on the "Online" menu located at the very top of the screen
2. Click “Check for Updates”.
3. TurboTax will search for updates.
4. When it shows that there are updates available, please click on the “Update TurboTax
2018” button.
5. If there aren't any updates, exit the return.
6. Return to TurboTax. This should clear any loops.

your fix did not work

dennisfkennedy99 — Mon, 03 Jun 2019 23:54:43 GMT

your fix did not work

Re: You should do the following with TurboTax open to clear a...

MWJBArnold — Fri, 07 Feb 2020 23:05:46 GMT

My state review is in a loop and does not go to FILE. I tried your rec ommendation and it is still in a loop.

Re: your fix did not work

DonnaLO — Sat, 08 Feb 2020 00:04:17 GMT

Here is some troubleshooting information that may be helpful to you in resolving this issue:

Troubleshoot installation and running TurboTax for Windows

Troubleshooting problems with Windows Installer and the Microsoft .NET Framework

If you continue to have problems please contact Technical Support using this form:

https://support.turbotax.intuit.com/contact/