topic Why do my city taxes say do not file when I try to print them to mail them in, even though Turbo Tax says all my taxes are complete? in Get your taxes done using TurboTax

Why do my city taxes say do not file when I try to print them to mail them in, even though Turbo Tax says all my taxes are complete?

medieval7380 — Fri, 07 Feb 2020 23:00:13 GMT

They say "do not file" on them when I try to print. What should I do? I need to file my city taxes...

Ps. Lansing, MI is a listed city for Turbo Tax, and my app filled in the form when I did my taxes. However, when I try to print them, they say do not file/form not complete, only on my city forms. Can someone please help? Thanks in advance!

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

AkinaLO — Fri, 07 Feb 2020 20:32:17 GMT

Here's an article with a list of cities that you can print and mail returns through TurboTax. If your city isn't on the list, you will need to go on your state's Department of Revenue website to find the form.

Please see below.

Which city tax returns can I do in the TurboTax state program?

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

medieval7380 — Fri, 07 Feb 2020 23:02:01 GMT

Lansing, MI is listed, and Turbo Tax filled in the forms. That's why I don't understand. Last year it worked fine...

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

Kaiser11 — Mon, 13 Apr 2020 22:00:26 GMT

Hello, I am having this same issue this year for Grand Rapids, Mi. Have you been able to find a solution?

Thank you!

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

medieval7380 — Tue, 14 Apr 2020 15:45:24 GMT

Unfortunately, no. I ended up mailing them just like that, and thankfully they still processed them.

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Turbo Tax says all my taxes are complete?

MML94 — Tue, 02 Feb 2021 13:29:37 GMT

I have the same issue with Lansing taxes. This is the first year where I have had this printed al over just the city tax page. I guess I will send them as is. Weird.

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

ChondelLO — Tue, 02 Feb 2021 18:43:07 GMT

For possible causes of the DO NOT FILE message, please click the link below.

Why does DO NOT FILE, FORM NOT FINAL appear on my ...

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

blondecasserole — Sun, 21 Feb 2021 16:46:18 GMT

My State and Federal returns have both been accepted but my return for the City of Lansing still says "Form not final, do not file". This is the first year that I have ever had an issue with this.

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

MichelleLO — Sun, 21 Feb 2021 18:37:38 GMT

Please see Why does DO NOT FILE, FORM NOT FINAL appear on my printouts? for assistance.

@blondecasserole

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

mt1231 — Wed, 10 Mar 2021 18:38:11 GMT

Unfortunately the link provided isn't at all helpful. Both my state and federal returns have been accepted and I even received my refunds. I received notification from TurboTax that the local forms had been finalized and were available.

But if I go to turbotax online and try to print my local tax forms they still have DO NOT FILE plastered all over them. How do we fix this?

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

TiffanyL — Wed, 10 Mar 2021 18:46:35 GMT

@mt1231, in some cases, clicking the Download all forms and worksheets link (instead of Download/print return) in your 2020 Tax Timeline will give you clean printouts without the watermark. Please let us know if this helps.

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

mt1231 — Wed, 10 Mar 2021 20:30:59 GMT

I have gone through all of the download links in my account on turbotax online and all of them have the same DO NOT FILE printed on the local return pages. There appears to be no way to get these forms without that watermark.

Re: Why do my city taxes say do not file when I try to print them to mail them in, even though Tu...

JeanneLO — Wed, 10 Mar 2021 20:39:18 GMT

Please follow the instructions in this TurboTax FAQ to contact customer support for additional assistance: What is the TurboTax phone number?

@mt1231