topic Tax Year Prior to 2020: I’m not receiving my email for my 6 digit code in Get your taxes done using TurboTax

Tax Year Prior to 2020: I’m not receiving my email for my 6 digit code

zipptripp — Thu, 11 May 2023 15:20:22 GMT

Re: I’m not receiving my email for my 6 digit code

JeanneLO — Fri, 07 Feb 2020 19:04:27 GMT

It can take up to 15 minutes for the code to be emailed to you, and check your junk email folders too. Please don’t try to get a new code too soon as it will invalidate the old code and you’ll end up waiting longer. Please see this TurboTax FAQ for more information if you are having trouble with your verification code https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499

Re: I’m not receiving my email for my 6 digit code

svongsavanh1 — Sat, 15 Feb 2020 03:04:05 GMT

I have been following all instructions which 4 different associates gave it to me , I mean it was all same guidelines, I am still not able to receive code number. They cannot figure it out why I am not able to receive verification code number. Last associate told me I need to wait 15 minutes to receive the code number. So I am waiting my email hopefully, it goes through and I can efile my taxes.

Re: I’m not receiving my email for my 6 digit code

SForrestLO — Sat, 15 Feb 2020 19:28:03 GMT

Please wait 15 minutes, and do not request another one code. Check your spam folder also.

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499

Re: I’m not receiving my email for my 6 digit code

SDon1943 — Wed, 26 Feb 2020 15:49:43 GMT

I have entered all information to file taxes on turbotax,,,i am at the point where I need to enter a 6 digit code to file state & fed. I am not receiving this 6 digit code in my email. verified my email and its correct,,,,started this yesterday,,,still not receiving the 6 digit code. My email is working fine,,,receiving other emails fine.

Re: I’m not receiving my email for my 6 digit code

DMarkM1 — Wed, 26 Feb 2020 17:58:38 GMT

If you are still having trouble getting your code via email try having it sent as a text your phone. Here are the steps.

Re: I’m not receiving my email for my 6 digit code

Elivilla50 — Mon, 16 Mar 2020 17:08:25 GMT

I want my refund to be deposited on a trouble card Visa debit card but I cannot get the 6-digit code to finish my refund what is going on

Re: I’m not receiving my email for my 6 digit code

ChondelLO — Mon, 16 Mar 2020 18:20:15 GMT

If the 6-digit code is being emailed to you, are you checking your spam/junk folder also? Please respond back so that we can try to help.

Re: I’m not receiving my email for my 6 digit code

Elivilla50 — Mon, 16 Mar 2020 18:40:32 GMT

I cant finish my taxs because I am not get my 6 digit code to verify my email

Re: I’m not receiving my email for my 6 digit code

WKins2 — Mon, 16 Mar 2020 22:25:00 GMT

If you click the following link TurboTax FAQ has some good suggestions on how to get your code if you are having problems getting it now: https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499

Re: I’m not receiving my email for my 6 digit code

GloTar43 — Thu, 09 Apr 2020 12:53:21 GMT

It's been over 15 minutes and I have not received a verification code in my email. I've checked the trash and spam messages as well.

Re: I’m not receiving my email for my 6 digit code

ryanazem — Fri, 10 Apr 2020 21:35:27 GMT

I'm also no receiving my filing code to my email. Funnily enough, when I signed into the app to try it out there it emailed me a code to sign in right away.

This is definitely on TurboTax/Intuit's end. Not my email.

EDIT: Looks like TurboTax gets hung up on that code verification screen if you're using Google Chrome. Switching to the latest version of Microsoft Edge did it for me.

Re: I’m not receiving my email for my 6 digit code

MLee10 — Fri, 10 Apr 2020 23:26:04 GMT

I waited almost an hour and couldn't get a 6 digit code to file taxes either. E-mail is working fine, as I got the TurboTax order confirmation + test e-mail sent by tech support after I called in for help.

What a huge waste of time.

Re: I’m not receiving my email for my 6 digit code

OhYeahItsJosh — Sat, 11 Apr 2020 01:41:51 GMT

Same. This is happening to me as well.

Re: I’m not receiving my email for my 6 digit code

rn146834 — Fri, 17 Jul 2020 02:24:06 GMT

I just guided a customer using the instructions in the link and it worked perfectly!

Re: I’m not receiving my email for my 6 digit code

Blackmuslimqueen — Thu, 22 Apr 2021 19:56:06 GMT

I still didn't get the email code verification

Re: I’m not receiving my email for my 6 digit code

Dionne wright12 — Sun, 25 Apr 2021 23:39:22 GMT

I have bee trying for nsevwrak week now to get a six digits code from Turbox they tell people to wait for five minutes or less and no code after you file

Re: I’m not receiving my email for my 6 digit code

JotikaT2 — Tue, 27 Apr 2021 20:41:23 GMT

Please see the following link if you are trying to get your filing verification code.

If you have tried all of these steps, please also refer to the steps to contact us also listed in that link. Let the agent know what is happening so they can assist you.

Filing verification code

@Blackmuslimqueen

@Dionne wright12

Re: I’m not receiving my email for my 6 digit code

vness1940 — Wed, 12 May 2021 13:41:26 GMT

ccom

Re: I’m not receiving my email for my 6 digit code

nookshill2 — Sat, 15 May 2021 00:02:56 GMT

How can I retrieve the 6-digit filing code sent to my phone my email or by text message