topic Re: error 190 in Get your taxes done using TurboTax

error 190

Drtdontaxinfo — Sat, 07 Sep 2019 01:28:47 GMT

Trying to amend 2017 federal tax. Tax software and federal form has been loaded to PC.

I cannot open form, keep getting error 190 and must download State form. I did not use TurboTax for my state tax.

Re: error 190

Anonymous_ — Sat, 07 Sep 2019 19:50:24 GMT

See the following FAQ re the 190 error:

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443

If you did not use TurboTax for your state return, the program might have presumed (pre-installed) a state based upon other information you entered in your federal return. Regardless, contact Customer Support (link below) during regular business hours.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: error 190

AlyssaCicc — Mon, 16 Sep 2019 22:01:23 GMT

I also am having the same issue, I've tried downloading the 2017 turbotax amend three ddifferent times, first downloading my .tax2017 file. The file is sitting in my downloads, but when I open up turbo tax amend and select my .tax2017 file, it states "Your federal tax return is now on this computer. Lets get your New York state forms next. Error 190. No federal tax return file is in sight, and its so frustrating. I spent 4 hours on the phone with a tax consultant who couldn't help me.

Re: error 190

daniel7 — Tue, 14 Jan 2020 22:30:14 GMT

Been a member for 15 years. The transition from Win7 to Win10 is creating havoc!!!

When I try to open a 2018 tax return I get the error 190.

Re: error 190

EbonyL122824 — Sun, 19 Jan 2020 18:49:08 GMT

Please see the following FAQ regarding Error 190.

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443

Re: error 190

SH12 — Mon, 27 Jan 2020 00:06:20 GMT

I want to amend a federal return but need to pay for a state return in order to access the federal return forms I need to amend? Ridiculous. Fix the bug! We are being audited by the IRS and I need this to work NOW and hardly want to pay more money if I don't need to.

Re: error 190

mikewade — Mon, 27 Jan 2020 18:13:06 GMT

tried to open a completed return & gave me error and asked me to reload all subsets, don't know what that is

What is the solution.

Re: error 190

AlexanderS08 — Tue, 28 Jan 2020 19:58:31 GMT

The 2019 Form 1040X (the amendment Form) will not be available until February 5, 2020.

If you are being audited, I would imagine it was for a prior year which is currently available. You do not need to purchase a State to amend your federal return.

Sometimes "adding a state" is recommended as a work around to help a customer get into the Federal return but the customer is always able to "delete" that state after the return is opened back up.

Re: error 190

carmeldl — Thu, 30 Jan 2020 04:08:07 GMT

Not fixing my issue. I just tried to re-open a return I was working on yesterday. Receiving this error 190 "Your federal tax return is now on this computer. Lets get your Indiana state form next.

I click on download my state form, I check the box on "Check the box next to each state to add it to your return. You won’t be charged for this" on right hand side and click "Download now", get a pop up that says "Lets download and install your states" so I click okay and a few seconds later it says "your software is up to date", but when I go to click on "continue return" I get this exact same error over and over again. What is the solution?!

Re: error 190

BrandiLO — Thu, 30 Jan 2020 04:31:46 GMT

Can you please confirm that you have downloaded all state forms (do not press continue), closed TurboTax, then re-opened TurboTax and opened the file that generated the initial error? If you have followed all steps according to this article: https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443 , please click here to get in contact with customer care. Please be sure to enter the correct product, edition, and a detail description of your issue.

Re: error 190

ben20 — Sat, 01 Feb 2020 14:15:57 GMT

I am needing to amend the 2018 1120S. I do not need the state download. How do I work around this?

(After I try and upload my 2018 1120S error 190 pops up, wants me to pay for the product I do not need, and closing out results my 2018 1120S file not being uploaded).

This error presents for when I try to "continue to tax return" as well as "amend" a tax return.

Re: error 190

LindaB1993 — Thu, 06 Feb 2020 23:03:06 GMT

Since you have already paid for the TurboTax Business, the following solution may work for you:

Open TurboTax Business and select the option to start a new return. This will get you to the initial questions.
Once you enter the basic information, you can select the State tab.
Once you come to the pay screen, you may contact customer support for a service code to import the state.
This will then allow you to open the original file that has all of your information.

Re: error 190-install state outside of Turbo Tax

carterp4715 — Fri, 07 Feb 2020 13:07:33 GMT

Hello all,

This was very frustrating, but here is what worked for me. Bottom line is that there seem to be issues installing state from within the software. While on the phone with support, I opened my email...and there was my receipt, with a download button. Closed Turbo tax, opened and ran the state exe file, opened Turbo tax, all good...and I was able to transmit, which had been my original issue. Good luck.

Re: error 190

lshine0993 — Thu, 13 Feb 2020 19:12:11 GMT

I have the exact same issue, and doing the support recommended steps does not resolve.

Support person I called (2/9) said it seems like a central TTax issue, many were having this... wait from update during week.

it is now 4 days later, all updates are done,,,, same thing still happens.

Re: error 190

soncantu1 — Sat, 15 Feb 2020 23:44:29 GMT

I am trying to download the State and give error 190

Re: error 190

Anonymous_ — Sat, 15 Feb 2020 23:46:30 GMT

@soncantu1 wrote:

I am trying to download the State and give error 190

See if the following TurboTax Help article is of any use.

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443

Re: error 190

utilaislandman — Sun, 29 Mar 2020 07:37:49 GMT

To all that is having this issue. I read all of these and followed one and it worked. Start a New Return and enter in all your personal info then go to State Return and start that one and it will tell you it needs to download that state and once that is finished just do a Open Return and find your the one you filed and it opens with ease.

Good Luck and God Bless!!!