topic Tax Year Prior to 2020: Talk to someone in Get your taxes done using TurboTax

Tax Year Prior to 2020: Talk to someone

mglp0415 — Wed, 17 May 2023 22:00:42 GMT

Hello

Dom804 — Thu, 06 Feb 2020 15:53:30 GMT

I need to talk to someone about my taxes

Re: Talk to someone

MoniqueLO — Thu, 06 Feb 2020 17:32:02 GMT

Please see below for information on how to contact customer support.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: Hello

Kellieg81 — Wed, 12 Feb 2020 12:44:31 GMT

I need to reenter my EIN

Re: Hello

WKins2 — Wed, 12 Feb 2020 13:09:23 GMT

If you have not filed your return, you are able to go to your schedule C (if you are filing that), or if you are filing a 1065, 1120, or 1120S by logging back into your return, navigating to the Schedule C and re-entering it there (or under the information portion of the program for the other types of returns).

If you already filed your return you will need to wait to see if it was rejected or accepted. If they were rejected you are able to login to your return to fix what you need to fix and fix the errors that caused the rejection and refile the return. If your returns were accepted, then you will need to file an amended return. You should not try to amend your return until the original return it has been fully processed and you have received your refund or your payment has cleared.

Amended returns do not “catch up” to your original return and replace them; they are processed as two separate returns. Amended returns have to be printed and filed by mail. It can take the IRS up to 12 weeks or longer to process them. If you are due a larger refund than on your original return, your amended return should only show the difference and you will receive a separate check for it. If you owe money on your amended return, it will show only the new amount owed, you will have to mail a check with the return.

You can check the status of your amended return by clicking here: https://www.irs.gov/filing/individuals/amended-returns-form-1040-x-/wheres-my-amended-return-1

Click here for amending instructions: https://ttlc.intuit.com/replies/3288565

Re: Talk to someone

christylucia141551 — Sat, 07 Mar 2020 02:19:33 GMT

Hi. I just did all the process for my taxes return but it turns out that i have to to send them by email and I don’t know to which email im supposed to send it to. It’s my first time using turbo tax and im so lost

Re: Talk to someone

LinaJ2020 — Sat, 07 Mar 2020 03:57:42 GMT

Send them by email? What email? Generally, after you file, you do not need to send anybody an email. Can you be specific to clarify?

Re: Talk to someone

clayleslie — Sat, 21 Mar 2020 15:19:18 GMT

I have some questions on how to complete the K-1 information on the turbo tax/

Re: Talk to someone

ThomasM125 — Mon, 23 Mar 2020 00:57:37 GMT

You can post a specific question and we may be able to help you. Otherwise, you can reach TurboTax and talk to a tax agent by using this link:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632